AT&T Store

The manager here named Irene is so professional and efficient. She won't sell you anything you don't need not like other representatives at different locations. I can't speak Chinese but I like to come to this location for her. Here's no waiting line, you can be assisted right away. Highly recommend this location just because of Irene!!!!! She's the best!!!!!
Mar 17th, 2024

Very bad attitude and rude! I subscribe to a trade-in mobile phone plan from AT&T every year. I received an iPhone 15 a few days ago. The new phone does not support physical cards, and the old number cannot be used after activation (the four lines of the family plan are cross-used). Then I came here to ask for help. The male customer service said that there would be a fee to change a new card. I said that there was no charge for changing the card before. The male customer service asked me where I could do it for free and I went back to them. There was also an iPhone 15 setting up e-sim. You have to call customer service, they can't handle it here. I asked him to give me a business card or name (the store customer service usually has the name on the badge but he didn't) so that I could check what he said. He said that he would not provide this information to customers (he is a male). Fat guy wearing glasses). Later, I was at the Irving St AT&T store, and it only took a few minutes for them to change my card and set up my e-Sim, all for free.
Sep 9th, 2023

This location is no waiting line. Highly recommend to come this location especially the manager Irene is super efficient.
Aug 6th, 2023

They did a great job
Aug 2nd, 2023

No waiting line!!!!! Irene is super helpful. Highly recommend
Aug 1st, 2023