Ann Taylor

Belguzar Korel _{on Google}

Feb 26th, 2024

I agree with Olivia and Marys reviews on poor customer service about the manager for this store which is Cindy. Cindy, the store manager who reports to the general manager Ara who needs to be informed about the poor customer service I and others receive. Yes, we arent coming back due to zero service and that is from a manager Cindy! Cindy, talks over you, rude, unprofessional with an attitude who didnt let me explain that a final sale item was honored by costumer service online as they agreed at time of purchase. All I needed to hear from Cindy that an online sale item cant be returned at the store even though approved from online costumer service staff to be returned online. Cindy didnt let me explain and cut me off three times showing on the screen by enlarging that its a sale item. Cindy is extremely unprofessional and doesnt posses the skills for costumer service and a MANAGER !!!

Bach611 _{on Google}

Feb 7th, 2024

Bad customer service

Olivia Koss _{on Google}

Dec 14th, 2023

I just went there trying to return a very recent legitimate online purchase. Rude service, inconsiderate sales people. Will never go to this place again. What a change compared to several years ago! When you dont treat your customers well, nobody wants to come back!