Hours

Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours

Chamber Rating

Verified Member
3.7 - (788 reviews)
268
233
149
51
87

About
Best Western Heritage Inn

Located in Concord,CA, the Best Western Heritage Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Contact Info

Vidoes

Questions & Answers

Q What is the phone number for Best Western Heritage Inn?

A The phone number for Best Western Heritage Inn is: (925) 686-4466.


Q Where is Best Western Heritage Inn located?

A Best Western Heritage Inn is located at 4600 CLAYTON RD, Concord, California 94521


Q What is the internet address for Best Western Heritage Inn?

A The website (URL) for Best Western Heritage Inn is: https://www.bestwestern.com/en_US/book/hotel-rooms.05465.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:05465


Q How big is Best Western Heritage Inn?

A Best Western Heritage Inn employs approximately 20+ people.


Q What days are Best Western Heritage Inn open?

A Best Western Heritage Inn is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours


Q How is Best Western Heritage Inn rated?

A Best Western Heritage Inn has a 3.7 Star Rating from 788 reviewers.

Hours

Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours

Ratings and Reviews
Best Western Heritage Inn

Overall Rating

Overall Rating
( 788 Reviews )
268
233
149
51
87
Write a Review

Charlie Rosenberg on Google

image edit::: bumping review since hotel didnt seem it was important enough to notice or apologize: 911 AVOID 911 The worst experience in YEARS!!! Filthy room that smells like cigarette smoke. Drug dealers literally circling the parking lot on foot. We had to BEG for a bottle of water at the front desk after scrounging for quarters only to find out their vending machine was out the front guy went back and says Dont tell anyone I have these to you. A water trade was more illicit to them than the dealers wandering the parking lot. Also, when we moved the chair in front of the door to barricade it for safety, we discovered a rotten apple under it. That was the last straw.

Business Response on Google Apr 4th, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 925-686-4466.Sincerely,BWHI Team.Best Western Heritage Inn

Store Jaca on Google

image Hotel is clean, workers are warm!
Food & drinks: I love the breakfast.


Chris Paulus on Google

image


Lukasz Dychala on Google

image

Business Response on Google Mar 14th, 2024
hank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 925-686-4466.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,BWHI Team.Best Western Heritage Inn

Ryan Tracy on Google

image It's a solid 3 star motel. Good for 1-3 nights sleep. Not a place to hangout. There is some homelessness and folk who are under the influence of alcohol/ drugs. Stayed for 3 days 2 nights. Got the 2nd floor room next to check in : was quiet and felt safe.
During our stay, about 1/2 the time we saw or heard a commontion (drugs/ etoh / homelessness/ woman screaming/ police etc.).
The room was very clean. Comfortable. Had what we needed and the continental breakfast was a nice option ( but the Safeway is an even nicer option nearby).
For $100 bucks per night, I can't complain. The area is what it is. We are seeing a large influx of homeless and drug use in neighborhoods like this. Just be aware and cautious and all should be fine.
Be nice to the staff: they were very helpful and kind.
Rooms: Clean - microwave/ sink / mini fridge/ tv / ac - heater. Large jet tub / shower with hot water .
Safety: Homeless/ etoh - drug users. Lots of people in some form of distress.
Walkability: Not walkable. 2x 3 Lane road fast busy traffic. Not near any downtown or walkable area.
Food & drinks: Lots of fast food and a Safeway.

Business Response on Google Mar 15th, 2024
hank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 925-686-4466.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,BWHI Team.Best Western Heritage Inn

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Overall Rating

Overall Rating
( 788 Reviews )
268
233
149
51
87

Write a Review

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