Trails at Grand Terrace is located at 1699 E Washington St in Colton, California 92324. Trails at Grand Terrace can be contacted via phone at 909-310-3523 for pricing, hours and directions.
Contact Info
909-310-3523
Questions & Answers
Q What is the phone number for Trails at Grand Terrace?
A The phone number for Trails at Grand Terrace is: 909-310-3523.
Q Where is Trails at Grand Terrace located?
A Trails at Grand Terrace is located at 1699 E Washington St, Colton, CA 92324
Q What is the internet address for Trails at Grand Terrace?
A The website (URL) for Trails at Grand Terrace is: https://www.trailsatgrandterrace.com/?utm_source=GBP&utm_medium=organic
Q What days are Trails at Grand Terrace open?
A Trails at Grand Terrace is open: Sunday: 9:00 AM - 6:00 PM Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 6:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 9:00 AM - 6:00 PM
Q How is Trails at Grand Terrace rated?
A Trails at Grand Terrace has a 3.2 Star Rating from 111 reviewers.
Going on year 2 of living here at the trails at grand terrace. First off the staff here are very friendly and helpful when we have had our maintenance issues we have been able to get those fixed. This community is pretty calm and maintenance maintains this property looking nice and clean. So keep up the great job to the maintenance team. As for the office staff for the past 2 years we have been in close contact with Kathy. She is very nice and even when shes super busy still takes the time to say hello and smile and ask how everything is. So we really do appreciate her.. and we cant forget Johhny hes also very knowledgeable and very nice when we cant talk to Kathy hes our guy. Overall, living here at this complex has been a great experience and i would recommend my friends and loved ones here if they were looking for a place.
The pictures show the gated community and how quiet and clean it is here
Business Response on GoogleMar 18th, 2024
thanks for the kind words and praises, Cynthya. We hope you continue to enjoy your time here, and we look forward to seeing you around!
Lalo Phase on Google
It takes months for maintenance to do any work they just drive around on a gold cart talking all day. There is a rat and cockroach problem they refuse to fix properly.
Business Response on GoogleFeb 15th, 2024
Lalo, we're sorry to hear that your experience has not met your expectations. Our maintenance team completes all requests in the order in which they are received (of course emergencies take priority), but you can always call us to check on the status. We apologize for any inconvenience you’ve experienced regarding pests in your home. Luckily, we have ways of solving this problem. Please give us a call or drop by the office so we can get more details and help resolve this issue for you.
Tekisha Shackleford on Google
Nice place to live quiet and very peaceful office management is very friendly
Business Response on GoogleMar 4th, 2024
Thank you for the kind words about our staff! We're glad you're enjoying your home, please give us a call if there's anything we can do for you.
Edgar Gomez on Google
Very bad communication and a waste of time
Business Response on GoogleMar 8th, 2024
Edgar, please give us a call to discuss your concerns in more detail. We'd appreciate an opportunity to improve our communication going forward.
Ronnie Rogers on Google
I have been living at Trails At Grand Terrace for a year and come to find out that I have been living in my unit with black mold since I signed my lease & moved in. I just discovered this issue in February 2024. I have being living in unhealthy conditions from day 1. I have been getting sick & having headaches,. I reported the problem to my landlord and all they did was came an patched up the problem. Yet my bedroom window still has moisture in it through out the day and definitely need the whole window replaced while gutting out the area where the black mold grew from. I didnt get compensated, I didnt get moved to another unit. All they want is my hard working money to pay my rent. If anyone lives at Trails At Grand Terrace which is now Tide At Grand Terrace I advise you to look around your whole apartment for mold or anything else with unhealthy living conditions.
Business Response on GoogleMar 26th, 2024
Ronnie, we understand that first impressions are important when moving into a new home and we are sorry that your home did not live up to your expectations. We would greatly appreciate an opportunity to work with you to get your stay with us back on track. Please reach out to us as soon as possible so we can discuss resolutions for this issue. Thank you, Ronnie.
