ALFRESCO GRILLS
-
1085 Bixby Dr
City Of Industry, CA 91745 - 888-383-8800
Chamber Rating
-
Jack Kell
After purchasing and using my built-in grill for approx. 3 1/2 years, the burners became corroded and fell completely apart. I contacted the manufacturer and the only thing they wanted to do was sell me parts. They werent willing to look up the warranty even though the company that installed my grill was referred to me directly from Alfresco. I gave them the serial number and production date. The representative I spoke with confirmed that the unit is still under warranty but they will not honor it because I dont have my receipt from the contractor (who has since retired). Basically they dont want to honor their warranty even though my grill is still within the warranty period. This is a huge disappointment and a waste of $6000 plus installation!
Jul 6th, 2022 -
Andrew Penner
Great grills, even better customer service!
Jun 8th, 2017
Contact Info
- 888-383-8800
Questions & Answers
Q What is the phone number for ALFRESCO GRILLS?
A The phone number for ALFRESCO GRILLS is: 888-383-8800.
Q Where is ALFRESCO GRILLS located?
A ALFRESCO GRILLS is located at 1085 Bixby Dr, City Of Industry, CA 91745
Q What is the internet address for ALFRESCO GRILLS?
A The website (URL) for ALFRESCO GRILLS is: http://alfrescogrills.com/
Q How is ALFRESCO GRILLS rated?
A ALFRESCO GRILLS has a 3.0 Star Rating from 2 reviewers.
Ratings and Reviews
ALFRESCO GRILLS
Overall Rating
Overall Rating
( 2 Reviews )Jack Kell on Google
After purchasing and using my built-in grill for approx. 3 1/2 years, the burners became corroded and fell completely apart. I contacted the manufacturer and the only thing they wanted to do was sell me parts. They werent willing to look up the warranty even though the company that installed my grill was referred to me directly from Alfresco. I gave them the serial number and production date. The representative I spoke with confirmed that the unit is still under warranty but they will not honor it because I dont have my receipt from the contractor (who has since retired). Basically they dont want to honor their warranty even though my grill is still within the warranty period. This is a huge disappointment and a waste of $6000 plus installation!
Andrew Penner on Google
Great grills, even better customer service!
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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