Riviera's Truck and Auto Group

Good
Jun 10th, 2023

Really bad experience from start to finish. I called here to see if they had a camry I was interested in, the lady put me on hold, came back and said yes the car is here. I drove 35 minutes to go see the car, get there, and the lady tells us she needs to find the key. She's looking for more than 5 minutes and tells us we can look at another camry while she keeps looking. Another man brings us to a different camry on the lot. We ask him if there are any issues or accidents with the car and he answered that there's nothing wrong with the car. Besides the inside looking dirty, I decided to pop the gas door. I noticed that the gas door didn't open and I went to check it out and realized that the gas door had been broken open and someone had likely siphoned gas out of it. Asked the guy if he knew that was an issue and he claimed he didn't. We waited nearly an hour and the lady finally tells us the car is not on the lot because one of the employees took it, and its parked at his father's house so he couldn't bring it back that day... (what?) She takes my information and tells me she'll let me know when it's back on the lot in the next day or two. I never received any message from them, but did receive a reply several days later to my initial reach out through CarZing from someone else that the car is available. The place is sketchy, would not trust buying a car there and wasted half my day off work getting to and from there for a car that wasn't even on the lot.
May 20th, 2023

Great service.
Feb 28th, 2023

Bought a Navigator transmission was busted haggle to get them to cancel and refund.
Jan 16th, 2023

Nov 10th, 2022