Discount Tire

Great service from Sam Manager only place i buy tires.
Apr 5th, 2024

Mar 27th, 2024

Mar 20th, 2024

The last time I went here, three of the four tires needed to be replaced within three months.
Mar 8th, 2024

As a service business owner, I can say it takes one to know one, meaning, you can tell when a service business is built for success. While my experience may not be the same as everyone else I can tell you that the customer service team here today for me was done professionally. Customer service begins with the customer looking for a service provider. I found discount tire quickly as it was conveniently located near my location. Their ratings were very good so I decided to go get my needed tire sensors looked at and replaced. When I arrived met my a service advisor by the name of joel. I explained that I needed two of the sensors in my wheels replaced. He met me at my vehicle and tested them. After the testing determined that three of these sensors were bad he recommended all four to be replaced. In addition, he noted that my rear wiper was also in disrepair and should be replaced and he measured the trailer of my tire, so he could let me know what condition they were in and when they may need to be replaced. ( A good service company will always tell you what you need, not necessarily what you want. The best service companies will also educate you on the why. ) in line with a better company, Joel took a moment to explain the condition of my tires and when I should consider getting them replaced. I know about the windshield wiper and asked him to add it into the service. As for the sensors I agreed with him that they should all be replaced at the same time and gave him the go-ahead to get started. At the beginning of the job they take down your information including your phone number and you receive a text immediately, with a link letting you know, when they start work on your vehicle. The text also has a link for you to check in to see what's the status is on your vehicle. You will also receive a message when it's complete and ready to go. While I was waiting I had one of the service Team come out and let me know that my vehicle was done and it would be pulled up to the front where I could retrieve it. These are the things that make up a good company. I was impressed with their work and will certainly go back and I recommend them to anyone who may be looking for tire service or any of the other services they offer.
Mar 2nd, 2024