Repairs and Remodels on Demand

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Apr 7th, 2024

Repairs and Remodels On Demand On Tuesday, March 19, 2024, I had the opportunity to meet with Mr. Charles Gilbert as he performed an initial walk-through of my hardwood flooring restoration project. He explained the pros and cons, taking into consideration that another company had recently repaired my dining room floor using a different product. Given the current condition of my hardwood flooring, which was cloudy, no luster, and unattractive, I considered my options and chose to move forward with this company. Mr. Gilbert decided to contact another gentleman to complete the restoration project as the initial gentleman had a family emergency, and he did not want a prolonged delay. I read the quote, agreed to the cost, and Charles scheduled a date. There were no delays in beginning the project other than questions that I had about the final process. Charles responded to all my questions to my satisfaction. Mr. Gilbert along with Mr. Juan Diego (Pro), assured me they would do everything possible to bring my hardwood flooring back to life and give it the final sheen that I desired. The day of the restoration project, Charles sent Mr. Keith Harris and Mr. Bradley Wright early to move four large pieces of furniture from my dining room. From the beginning to the end, these guys were punctual, neat in appearance, and introduced themselves in a respectful manner. I was impressed with how they protected not only my flooring, but they paid special attention to the handling of all my furniture, especially a grandfather clock that my father had given to me years ago. By early afternoon, Diego and Charles came to my home at the agreed upon time to begin the hardwood restoration. Charles allayed all my fears about the project outcome and proceeded to ask me if I had any additional questions or concerns; I did not. Diego discussed the restoration process, and he did not seem to mind me asking him questions as he proceeded to sand the dining room floor. I found Diego to be personable, and it was evident that he knew his craft well. He stated that The company stood behind their work. Every customer wants to feel like their project is special, and the company completing the work will do the best job. Before the day was over, Charles checked in to make sure all was well. The floor was all but dry, but I wanted to make sure, so I decided not to have any furniture moved back into place for at least another full day. Charles supported my thoughts even though he assured me that there was no need to wait. He stated, The customer needs to be happy. And his agreeing to give me another day provided me with contentment! I am most satisfied with the outcome of my hardwood flooring restoration. I would recommend this company and the crew that worked at my home without reservation. These guys were neat in appearance, respectful, hardworking, and everyone involved with this project showed up invested to complete an excellent job with professionalism. Those qualities are difficult to find these days. Thank you. My plans are to use Repairs and Remodels On Demand for another house project.
Apr 3rd, 2024

Highly recommend Charles and his team of professionals after using Repairs and Remodels for several jobs. Bids are well thought out and clearly state the work to be performed. The crew members are all on time, pleasant to work with and do a great job. Been pleased with their work and will hire again when I have projects to complete.
Feb 25th, 2024

I have used RROD for several home projects over the years (bedroom/office remodel, bathtub/shower conversion, installation of light fixtures, outdoor heaters, etc). They have been wonderful to work with responsive, courteous, professional and hard working. The crew is always friendly, professional, helpful and does a great job. All the projects have been completed within budget and often ahead of schedule. Charles (the owner) makes sure to oversee every detail and does a great job providing progress details and promptly addressing any questions/issues that arise. I would definitely use them again! Service: Remodeling
Feb 20th, 2023

I've had RROD do numerous projects for me the past several years including remodeling, repairs and installation. Charles is very responsive and always professional. His crews are excellent, respectful and they always clean up the work area, even if they're coming back the next day. Charles goes above and beyond for his clients, even helping me load out my garage for the remodel he was doing. If something isn't right he always makes good. Services: Tile work installation, Remodeling, TV mounting, Paint indoors, Repair flooring
Feb 18th, 2023