RSC Associates, Inc.

Oct 8th, 2023

I would not recommend renting from RSC at all to anybody, even my worst enemy. I rented an apartment for almost 3 years and for the last 11 months I lived there I had to deal with a leaking roof and a hole cut into my ceiling that would leak every time it rained unless there was a tarp placed on the roof. The tarp would frequently be moved due to wind/weather and I was told multiple times that nobody could go fix the tarp and to just put a bucket down. I dealt with numerous maintenance workers showing up unannounced and expecting to be let in without even the decency to introduce themselves. It wasnt until I called the RSC office to speak to somebody that I learned the name of the regular maintenance worker that had been to my apartment MULTIPLE TIMES because he never once had introduced himself to me. I left work several times to deal with the leaking roof, made sure to clean up the water so as to not damage the floor, and make sure there was a bucket and towels down when leaving. I was told for months they will fix the roof once the weather is better and then we can fix the hole in the ceiling. Winter turned to spring. Spring turned to summer. And it wasnt until I was working on moving out with Allison, the on site manager, that I was told it should be fixed in a couple weeks. Funny how they schedule it to finally be fixed as soon as Im moving out. Almost an entire year I dealt with a leaking roof and the first and only time I called the RSC office I had the absolute displeasure of talking with Kim. Never have I ever felt more disrespected and belittled by someone when expressing my feelings on how frustrating this experience had been. All I was offered for ELEVEN MONTHS of inconvenience and stress about my ceiling leaking was 5 days rent credit for one month (about $180) and a $50 reimbursement for PGE when I had a dehumidifier in my apartment for 3 days. I repeatedly asked how RSC planned to make this right and was told they would ask again and try to work something out. RSC has been the worst rental experience Ive ever had. Kim needs to either be fired or go through extensive training on how to treat others with kindness and compassion. If you move into the Cedar Springs apartments on Burnap and you are unit 1098, Id ask to see proof the roof has been fixed completely and not just a tarp or band aid fix otherwise youll have a miserable winter.
Sep 22nd, 2023

Their policies when you move out are complete rip off. They have no heart or integrity. Would not recommend renting from them. Especially Kim she is as cold as ice
Apr 17th, 2023

(Personal experiance from several years ago) If you want to get evicted when life becomes difficult move into their properties. .... property manager was informed that I was just put on disability and waiting for my first check but the rent and late fee would be paid within 2 weeks. (I always stayed in communication and paid all payments in full.) Property manager was so sweet and understanding and told me not to worry. Rent wasn't paid on the first and I immediate received an eviction notice when I was told I wouldn't need to worry. So I left. That was the second time I received a "3 day pay rent or quit" even after the property manager telling me I don't need to worry. Well, I don't feel like constantly paying lawyer fees when life throws you a curveball so I left and moved back in with my parents. If you don't care about money or respect then please, rent from them. ,,, Godspeed
Nov 1st, 2022

They are always friendly. And they listen
Oct 3rd, 2022