Luxe RV - Luxury RV Rentals

I rented an RV in 2022. The unit was in terrible shape, dirty and damaged. It was not equipped as requested. The service was terrible and it was a awful experience dealing with this company. Don't rent there. The worst experience ever.
Aug 9th, 2023

I rented through Luxe RV in the summer of 2021. Ive rented through different RV companies all over the country and this was by far the worst experience Ive ever had. The RV barely worked, and everything inside (the fridge/the generator/the slide-out) malfunctioned through the entire trip. There was no support and they just ignored all of my emails. I cleaned the RV top to bottom before returning it even though it arrived filthy and they tried to charge me for returning it unclean. To top it all off, I forgot a camera in the front seat, and realized almost immediately after returning it, at which point they said that that it had just disappeared and they could not locate it. Do not rent from this company. Read the reviews. I should have.
Feb 17th, 2023

The only time they communicated was when I threatened to cancel the booking. I was charged for LPG gas that I did not use The "premium" RV had skylight covers missing, peeling wall coverings, and a stair that did not extend. It took 3 weeks and a threat of legal action to recover my deposit.
Dec 27th, 2022

DO NOT RENT FROM THIS COMPANY. THEY WILL SCAM YOU!!!
Oct 8th, 2022

If I could give this company a lower rating than 1 star, I would. The RV I rented had a malfunctioning generator and they company did not send help to correct the issue, so we were in the desert with no AC in over 100 degree weather. We could not stay in an RV we paid over $4k for. They wouldn't refund us for the services we paid for due to the generator not functioning, and they actually charged me more when the RV was returned! They have supposedly released a payment to me over two weeks ago that was never received. They've "escalated to their leadership" and I have not heard a word. My calls and emails go ignored and they refuse to help me. This company is a scam. They should be put out of business.
Aug 21st, 2022