Chase Bank

Derek provided a great customer service!! Answered all of my questions, provided above and beyond customer service. I'm also thankful for the rest of the Chase team where they make banking easy and powerful for their customers.
Mar 31st, 2024

I had a great experience at Chase Bank. Jessica is not only friendly but highly skilled. I was completely impressed with her professionalism and customer service.
Jan 3rd, 2024

This is our local bank, and the people there are amazing, friendly, and knowledgeable. I don't feel like just a customer I feel valued the customer service manager is doing something right in that branch .
Dec 20th, 2023

Terrible service here... I went into this branch with a question about an account I manage. The teller was unable to answer my question and stated that I needed an appointment with a banker to ask how to close an account. The banker was not in, so I left my business card and asked to be called upon their return. It's been a few days now, and I have yet to receive a call. I've gone to another branch and received immediate assistance. Friendly staff, but extremely unhelpful.
May 14th, 2023

I deposited $5000 cash into the ATM and got a receipt spit out saying that the deposit did not go through.  I talked to the employees telling them I need the deposit so that I could pay my mortgage.  It's been over two weeks since they told me the issue would be resolved within 10 days.  They refused to credit my account first so that I could pay my mortgage and have barely heard from them since.  I had to scrape money together from other places so that I could pay my mortgage on time and now it's like they are holding my money hostage.  Everyone is nice at this bank when you open an account or if you want to refi your house but no one can do anything to help when something goes wrong.
Feb 16th, 2023