Quality Inn Burbank Airport

Dear K Villareal ,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced regarding the restroom access during your visit. Ensuring that our guests have a comfortable and convenient experience is of the utmost importance to us, and we regret that we fell short of meeting your expectations in this instance.We take your feedback seriously and will address this issue with our team to ensure that all guests are provided with the assistance and accommodations they need. Your comments about professionalism and hospitality are duly noted, and we will take immediate steps to improve in these areas.We appreciate your feedback as it helps us to improve our services, and we sincerely hope to have the opportunity to welcome you back for a much-improved experience in the future.Best regards,