Walnut Street Tax Services

Walnut Street Tax Services are getting worse and worse by the month!   They not only did not bother turning in my tax return this year but they are not returning my calls, emails, texts, letters etc.  I started trying to reach them in October when my tax return was delinquent after turning in all my info to them.    I got desparate and asked another tax preparer for help in contacting Walnut Street Tax Servies and he actually got an answer but then that was it.  No more communication and my tax return is still six months overdue.   For the past few years I have received penalties and interest costs for the mistakes incurred by Walnut Street Tax Services and now am being charged for their negligence.  They just disappear and don't return messages or calls.  Very unprofessional.  Find someone else. You don't want this kind of aggravation and stress. It's saddens me to have to write this but I feel it is my responsibility to warn others so they don't have to go through what I'm going through at this time.
Mar 6th, 2023

Mar 3rd, 2022

Something is VERY wrong here. Matthew prepared our taxes for several years, then when I received letters from both the IRS and Franchise Tax Board about issues related to those returns he prepared I dropped the letters off at his office. This was last May- and I never heard from him again! No response to repeated phone messages or email. I ended up paying a fine for a problem caused by him, and will obviously use a new tax preparer. The complete lack of communication is baffling. Beware. Something is very wrong.
Mar 3rd, 2022

Matt did a great job with several years of tax returns since moving here to the Bay Area
Mar 1st, 2022

Matthew prepared our tax returns for several years. Last Spring I got letters from the Franchise Tax Board and the IRS regarding issues related to the returns he had filed for 2020. I dropped those letters off at his office, expecting him to deal with the situation and explain it to us, but we NEVER heard back from him! I called repeatedly and emailed but got no response. We ended up paying a fine related to problems caused by his tax preparation. But he never had the decency to respond to us about about what had happened or answer any questions. Obviously, we'll find a new tax preparer. Something is very wrong here. Beware.
Jan 19th, 2022