Citi

Do not bank here! This is a joke of a bank. They will take your money, close your account and not be able to explain to you where its at or what happened because the people that answer the phone on customer service cannot speak English. I will never ever think at Citibank ever again, and I will make sure to tell everybody I know not to do it as well, customer service is horrible
Mar 25th, 2024

Why does ANYBODY bank with them? Follow the story of the flake LAPD cop that ripped off some woman & this bank DIDN'T have the courtesy to return her money till Fox News got involved, SHAMELESS bank!
Sep 15th, 2023

What is the point of paying a service fee every month if... you don't get service and the ATMs don't have money?1) Their ATMs do NOT accept cash deposits or checks. Some of us still pay and operate with cash and checks in our businesses and personal lives. You literally can not deposit cash/checks without going inside to see a teller. Given they have more relaxed hours than a sloth in a zoo, it's impossible for people with jobs to make it inside by normal operating hours. 2) The ATMs in Beaumont are regularly out of cash. ALL of the ATMs at the bank. I'm not talking about holidays, or Friday evenings. I'm talking about a Sunday morning at 930am before church or a football game. Not once. Not twice. A total of three times between June-December 2022. 3) Yes, I guess I could drive 25 minutes to Redlands one way, or pay a $3.99 fee at another ATM... but why would I do that when I already pay them a monthly fee to... well, have cash in the ATM, at their bank, in the town I live in. I know, crazy for wanting my bank to be able to give me money and not Arco. 4) If you bring this up to a representative they will absolutely notify you that you are in fact the problem. When I inquired about the poor quality and reduction of services in town the two replies I received were, "Why don't you just cash a check in the app?" **How shall I deposit cash via the app??** and, I s*** you not, "Sir, have you ever heard of Zelle? Try using that next time." **Because you are a bank, and this is what customers have paid me in.**Please don't go here. Perhaps if you live in another city it would make sense to use Citi, but if you expect to be able to count on your local branch to allow you to withdrawal or deposit cash you are simply asking too much of them.
Feb 2nd, 2023

Jan 26th, 2023

What bank opens at 10am?? Oh yeah all Citi banks. This is a joke and this is the one of many things Citi does terribly. They are a bank that still thinks it's 1990. Hard to run a business when they don't start working an hour after all banks open and they systems are so archaic
Jan 24th, 2023