American Jewelry Co.

Jun 13th, 2023

I had my wedding ring cleaned at Rogers and they never mentioned anything wrong with my diamond and it looked beautiful after it was cleaned. I got many complements from people about my diamond over the years. I went in to have my diamond wedding ring cleaned next time at American Jewelry. Asking questions, I made the jeweler mad at one point accidentally during my visit. It took a VERY long time for him to clean my ring. Something seemed very off. It usually never takes that long. The jeweler didn't mention any problems with the diamond. I looked at the diamond and thought that it didn't look right. The next time I had it cleaned I took it to Rogers again and they asked if I knew my diamand had a huge crack in it. They said to be VERY careful with it. For 30 years of getting my ring cleaned no one ever said that it had a crack! I suspect my diamond was replaced at American Jewelry. The diamond doesn't sparkle anymore. I really hate to say that and I could be wrong. I have never written a bad review, but feel like this must be said. Of course I can't prove this. Just be very careful. I will never go back!
Feb 17th, 2023

Blessing
Feb 1st, 2023

Beautiful jewelry and very nice and professional staff.
Jan 11th, 2023

Ok so, I have a nice sword that was made in Oaxaca by the guy who made the swords for the Conan The Barbarian movie. The hand guard at the handle is an eagle biting the head of a snake. I took it up to the 5th floor because I wanted to put Ruby's in the eyes of the eagle. I sat down with Carl and we went over options, real vs manufactured, low grade vs high etc. I had a budget of $600 and he found a pair of beautiful Ruby's for $600. Perfect, I leave the sword and wait for his call. A week later Carl called me and I went straight over to pick it up. I get there and Carl has this kind of sad/anxious look on his face. That's when he hit me with it, "I quoted you the wrong price, it's $600 for each stone not $600 total". I'm now thinking I can't pay for this now and they're already installed. He then continues, I know you had a budget and if I got it right you would have turned down the $1200 price tag. So, I'm honoring my quote of $600 and here's your sword. I didn't know what to say, what do you say? I had made some extra side $ the day before that was my pocket money for the next week. I pulled out the $100 I made and handed it to him. He tried to refuse but I placed it in his hand and let go. I apologized and said that's all the money I have. He thanked me for my business and gained a customer for life that day. And a big promoter, as I love showing off the sword and telling the story.  It made 2 people that I told it to go buy their watches from him.
Jul 30th, 2022