Emergency Room at Dignity Health - Mercy Hospital Downtown

Staff were nice. They checked in on us at least once every 6 hours. We never saw a doctor. It took 3 days in the ER before we got transferred to a room. I don't fault the staff, it's the administration and lawyers. The medical system is seriously broken.
Feb 5th, 2024

this place sucks most of the time someone could go in dying n they say here some ibuprofen and go home been sick all week throwing up cant eat or drink and they discharged me with nothing not even iv fluids for dehydration or nothing
Jan 29th, 2024

Want happy with the last visit but normally they are quick and easy
Jan 16th, 2024

Honestly, this was a terrible experience. I went in Monday for severe abdominal pain, diarrhea, and vomiting. The initial wait was no problem, they were busy so I was fine waiting. After I went to triage, the nurse stated I needed a urine sample. I told her I didnt have anything in me I threw all my water up and couldnt keep it down. I couldnt pee. She stated, very rudely, well youre going to be here a while then because we need that sample to run tests. I attempted to drink water from the fountain and threw it up immediately. My friend asked a nurse for water or anything to drink, the nurse said we dont recommended patients with abdominal pain to drink any water. I was called back for blood work and CT Scan fairly quickly. I informed the nurses along the way that I couldnt keep water down and didnt have anything to give for a urine sample. Each nurse assured me it was okay and I wouldnt need to give a sample. They say my results will be out soon and to wait in the waiting area. A couple hours later, another nurse comes to ask if Ive gone to the bathroom yet. I again said no I cant and she just said to try. This happened a couple more times. SIX HOURS LATER my friend who brought me found the nurse and demanded something else be done because I was still in pain and very obviously could not produce a urine sample. She said well we can do a catheter. I said yes do it because I CAN NOT PEE. She looked taken aback but said okay. A couple mins later she took me to a side room, put in the catheter and got the sample. I was told to again return to the waiting area. Not even 20 mins later they said everything looked normal and to make an appointment with my GI. I already have an appointment. In January. They knew this. I left feeling considerably worse. Sent my results to another doctor and nurse for a second opinion. Needless to say, both the doctor and nurse are infuriated with my normal results because, in their opinion, I should have been admitted. Currently looking for help else where because I do not trust the staff at this hospital.
Dec 3rd, 2023

Would give 0 stars if could, they basically treat you in the waiting room, I came in for nausea vomiting and pain so bad i was crying, no ultrasound no CT no x-ray just a blood test and IV bag turns out I needed all of those things to figure out what was wrong with me they will let you die if you come here. Will dismiss your pain and problems. I had severe impaction and they told me it was my period that ended the week before. I only got treated when I went to a different hospital.
Nov 15th, 2023