The UPS Store

Came in to get a document notarized and then sent off with overnight delivery. Both employees in the store, though very busy, were pleasant and helpful. No complaints!
Apr 3rd, 2024

Avoid this store. The driver there stoles. Valuable package went lost after dropped off. Manager said its not their business that my package went lost at their store. Wow
Jan 19th, 2024

beware they tried to get extra from your pocket on 2/21/2024, around 10:15am. I tried to return my order to amazon through UPS delivery. An old woman denied my package due to it is amazon box and suggested me to purchase their simple plastic bag (no bubble inside) for around $1.xx. I rejected and said my package box exactly the same as their ups package box with the size of 6x6x6. she changed the conversation content and said that ups box they offer is more safe for my item and its different than mine package box. and changed the attitude from denied my package to 'just up to me' if i insisted to shipped with my package but threat no guarantee the item inside will be safe. i just curious - 1. How come she suggested a $1.xx no bubble plastic bag if she concern on safe and reliability aspect? 2. why she changed from denied my package to 'just up to me' and threat for no guarantee the item inside will be safe? its totally break the trust with their service and i left from the store with my package as the result
Feb 16th, 2024

I don't know WHY this place has a 3.2 stars. I arrived with 6 boxes on a thursday afternoon around 2:30pm. When I entered, there was no customers and 3 staff working. The young asian girl started helping me out. Yes first she didn't smile, but as I started working with her, she started to brighten up. I had 6 different transactions that needed to be made, and she was very patient and helpful. As she was working with me, another staffed entered the room, and he too was bright and cheery! There was no rush, everyone was pleasant. I'd come back again. I've been to many other UPS stores where the store is really stuffy feeling (no air on), very rude and impatient at times even if there are NO customers! But here, I got 3 smiles! Wish customers wouldn't complain about things that are out of their hands. Yes, they work as UPS, but sometimes the weather, driver, etc. cannot be helped by them.
Jan 30th, 2024

Very good service. Manager and Co-worker are really helpful. Came in on 2-11 and received excellent service from Jordan. He is extremely helpful and polite. Please I hope the manager is reading this. 7-7-21 THANK YOU MIMI AND ERWIN FOR HELPING ME TODAY WITH MY PRINTING AND COPYING. YOU BOTH EXTENDED YOURSELVES SO MUCH. I APPRECIATE EVERYTHING YOU DO. YOUR STORE IS EXCELLENT WITH CUSTOMER SERVICE. 9-13. Thank you to the employee who helped me print my business. He was great. On the receipt it said his name was Henry. 12/6/22 THANK YOU ERWIN FOR HELPING ME WITH MY PRINTING. YOU ARE A VERY NICE EMPLOYEE WITH LOADS OF PATIENCE. 12/12/22 A BIG THANK YOU TO SAMANTHA FOR ALL YOUR HELP. YOU ARE AN OUTSTANDING EMPLOYEE WITH A LOT OF PATIENCE. THANK YOU AGAIN FOR THE WONDERFUL SERVICE TODAY. 1/5/24 THANK YOU ERIC FOR YOUR EXCELLENT CUSTOMER SERVICE. 1/6/2024 Thank you Sarah for helping me with my transaction. You are ausome. 1/8/2024 Thank you Carmen for helping me with my phone transaction. You are very helpful. 1/9/24 Thank you for your kindness and patience in helping me with my order. I appreciate it Samantha. 1/18/2024 Thank you Eric and Samantha for assisting me with my order. I love this store because the employees are so caring.
Jan 11th, 2024