Albertsons

Ashley G-ross _{on Google}

Mar 19th, 2024

Just had the worst customer service experience of my life! Normally I like coming here because people are nice but I dont know who yall have working here now but Jesus! I came in to use the coin star and as I began to put my coins in the machine, it told me it couldnt continue. To contact a store employee. At this point some of my coins have already fallen down into the machine. So I got the attention of an older woman at the cash register, I told her what was going on and she honestly looked like a zombie and quietly walked away to speak to someone. Then another employee, a younger guy came up behind me and said yeah its not working today so I asked well what about the money that already fell down there and he said I dont know and walked away. I waited a little bit to see if the older woman would come back. She did, eventually and calmly and slowly looked at me I had to ask well what did they say? And she, again was very calm and very nonchalant said oh shes calling someone. That was the last I heard about that. Then the younger guy came up leaned over me to put an out of order sign on the machine. Didnt say excuse me or nothing. He is much taller than me and that was very inappropriate. He stuck that sign on the machine and I asked again what about the money that fell down? And shrugged and said I dont know I then asked why is everyone so quiet and not caring at all? And then walked away. There was no apology. There was nothing. Like do yall hire zombies there? Or were they just high on something? The worst customer service I have ever had. So I lost some money today but whats worse is I lost my faith in customer service. And people for that matter. Nobody cares to do their jobs anymore.

Ryan Crowder _{on Google}

Feb 28th, 2024

Very clean and organized.

Joe Mclean _{on Google}

Feb 20th, 2024

No issues ,store personal was great