Firestone Complete Auto Care

( 168 Reviews )

512 N Thompson St
Springdale, AR 72764
479-320-2604

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Hours

Friday:

7:00 AM - 7:00 PM

Saturday:

7:00 AM - 7:00 PM

Sunday:

9:00 AM - 5:00 PM

Monday:

7:00 AM - 7:00 PM

Tuesday:

7:00 AM - 7:00 PM

Wednesday:

7:00 AM - 7:00 PM

Thursday:

7:00 AM - 7:00 PM

CALL DIRECTIONS REVIEWS

Chamber Rating

3.7 - (168 reviews)

Read Our 168 Reviews

Chamber Rating

3.7 - (168 reviews)

› ‹

R Deaton
Keeping this short , sweet and factual. We have a fleet and have used them extensively. I showed up for an oil change at 4:04 PM. I asked for an oil change and the check if there was a nail in one of my tires. Before I was finished speaking an individual there cut me off and told me" not today. That he did not take appointments after 3:30pm" and said so disrespectfully firm ,rudely and walked away. I was able to find another competitor service the truck a few blocks away without issue. Had they stated their position differently in a more customer service way I would have been happy to wait and just transfer to another of our trucks until they could get to it. I don't feel like they probably care but I won't be back and others should be aware of this example of their customer service level and that their published hours are inaccurate or situational.
Mar 24th, 2024
Gina Riggs
Up front and stayed late to finish for me
Mar 14th, 2024
Tanner W.
Joe tried to explain to me how I should expect to wait 1-2 hours for my appt because it takes a long time to work on cars, and someone had an appt before yours. This is the second appt in a row that has not been honored by this Firestone location.
Mar 8th, 2024
BreAnna Sanborn

Feb 29th, 2024
K
Cant get anyone to answer
Feb 22nd, 2024

Read Our 168 Reviews

About
^{Firestone Complete Auto Care}

Firestone Complete Auto Care is located at 512 N Thompson St in Springdale, Arkansas 72764. Firestone Complete Auto Care can be contacted via phone at 479-320-2604 for pricing, hours and directions.

Contact Info

479-320-2604
(479) 756-1066

Questions & Answers

Q What is the phone number for Firestone Complete Auto Care?

A The phone number for Firestone Complete Auto Care is: 479-320-2604.

Q Where is Firestone Complete Auto Care located?

A Firestone Complete Auto Care is located at 512 N Thompson St, Springdale, AR 72764

Q What is the internet address for Firestone Complete Auto Care?

A The website (URL) for Firestone Complete Auto Care is: https://local.firestonecompleteautocare.com/arkansas/springdale/512-n-thompson-st/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps

Q What days are Firestone Complete Auto Care open?

A Firestone Complete Auto Care is open:
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 9:00 AM - 5:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM

Q How is Firestone Complete Auto Care rated?

A Firestone Complete Auto Care has a 3.7 Star Rating from 168 reviewers.

Hours

Friday:

7:00 AM - 7:00 PM

Saturday:

7:00 AM - 7:00 PM

Sunday:

9:00 AM - 5:00 PM

Monday:

7:00 AM - 7:00 PM

Tuesday:

7:00 AM - 7:00 PM

Wednesday:

7:00 AM - 7:00 PM

Thursday:

7:00 AM - 7:00 PM

Related Categories

Ratings and Reviews
^{Firestone Complete Auto Care}

Overall Rating

( 168 Reviews )

Write a Review

R Deaton _{on Google}

Mar 24th, 2024

Keeping this short , sweet and factual. We have a fleet and have used them extensively. I showed up for an oil change at 4:04 PM. I asked for an oil change and the check if there was a nail in one of my tires. Before I was finished speaking an individual there cut me off and told me" not today. That he did not take appointments after 3:30pm" and said so disrespectfully firm ,rudely and walked away.
I was able to find another competitor service the truck a few blocks away without issue. Had they stated their position differently in a more customer service way I would have been happy to wait and just transfer to another of our trucks until they could get to it. I don't feel like they probably care but I won't be back and others should be aware of this example of their customer service level and that their published hours are inaccurate or situational.

Gina Riggs _{on Google}

Mar 14th, 2024

Up front and stayed late to finish for me

Business Response_{on Google} ^{Mar 25th, 2024}

Thank you , Gina ,for sharing the positive experience you had at one of our Springdale stores! We appreciate your business with Firestone and look forward to seeing you again soon! ^Shonya

Tanner W. _{on Google}

Mar 8th, 2024

Joe tried to explain to me how I should expect to wait 1-2 hours for my appt because it takes a long time to work on cars, and someone had an appt before yours. This is the second appt in a row that has not been honored by this Firestone location.

Business Response_{on Google} ^{Mar 11th, 2024}

Hello Tanner, this doesn't sound like our usual service, and we're sorry to hear that this was your experience. If you'd like to discuss your concerns further, please email us at [email protected] with the complete details, store's full address, and your contact information. We value your business with Firestone and hope to hear from you soon. ^Jason

BreAnna Sanborn _{on Google}

Feb 29th, 2024

Business Response_{on Google} ^{Mar 6th, 2024}

Hello BreAnna,We are delighted to know that you had a 5-star visit, and hope to see you again soon. Thank you for choosing Firestone for your auto care needs. ^Sarah

K _{on Google}

Feb 22nd, 2024

Cant get anyone to answer

Business Response_{on Google} ^{Feb 14th, 2024}

Hello K , we're sorry to hear of any inconvenience you may have experienced with not being able to reach our Springdale store, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at [email protected] with the details of your experience, the store's full address, any applicable invoice numbers and your contact information. We value you as a Firestone customer, and we hope to receive your email soon. ^Shonya

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Overall Rating

( 168 Reviews )

		91
		16
		9
		18
		34

		91
		16
		9
		18
		34

Firestone Complete Auto Care

Hours

Chamber Rating

Chamber Rating

About Firestone Complete Auto Care

Contact Info

Questions & Answers

Q What is the phone number for Firestone Complete Auto Care?

Q Where is Firestone Complete Auto Care located?

Q What is the internet address for Firestone Complete Auto Care?

Q What days are Firestone Complete Auto Care open?

Q How is Firestone Complete Auto Care rated?

Hours

Related Categories

Ratings and Reviews Firestone Complete Auto Care

Overall Rating

Overall Rating

Overall Rating

Overall Rating

R Deaton on Google

Gina Riggs on Google

Tanner W. on Google

BreAnna Sanborn on Google

K on Google

Overall Rating

Overall Rating

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About
^{Firestone Complete Auto Care}

Ratings and Reviews
^{Firestone Complete Auto Care}

R Deaton _{on Google}

Gina Riggs _{on Google}

Tanner W. _{on Google}

BreAnna Sanborn _{on Google}

K _{on Google}