Northwest Medical Plaza - Eastside

We had an appointment scheduled in advance, when I arrived they told us they called and left voice messages that they had to cancel my appointment. I showed them I had received no voicemails, missed calls, but still had to reschedule. All this despite the fact that I had called them 15 minutes earlier to confirm the appointment and they said yes and to come on! With my work I had to schedule time off so I could make the appointment for this to happen! I'm sure the person left early or something and stuck the office with it, a poor way to do business!
Dec 14th, 2023

If I could give zero I would. Literally no one in the building during business hours with the doors unlocked, sign saying opened, and the phone number doesn't go to the building. Incredibly unprofessional. Whoever the office manager is needs to be fired.
Dec 2nd, 2023

I called at 12pm and asked if I was able to walk in to see a Dr. The receptionist advised yes that the nurse practitioner was seeing walk ins and to come on in. I got there at 12:50 cause I live an hr away and it was closed for lunch. I waited and at 1 a lady opened the window to have people come up for check in. When I got up the she proceeded to tell me that the next available appointment was at 4:30!!! I advised what the lady on the phone told me and she replied not sure what to tell you.!!! Will not be back!!!
Nov 14th, 2023

Just like another review I read, if I could leave zero stars I would. But only because of Dr. Preston. My boys went in for sports physicals and the nurse was awesome with them. She answered questions they had and made them feel comfortable. But apparently she wasnt moving fast enough for Dr. Preston, he came in, didnt even address us and started chewing on the Nurse right in front of us for apparently having too much conversation for just sports physicals! And when I confronted him about embarrassing the nurse he didnt seem to care. I will never use him again.
Sep 6th, 2023

Wait times are absolutely obscene. Do not make an appointment unless you have 2 hours to go.
Jul 18th, 2023