Baxter Health Bone and Joint Clinic

Worst experience I ever had with a doctors office! The nurse named Heather was so rude and disrespectful to me when I called just to ask about my medication. She completely snapped on me when I questioned why I should stay on a medication that wasnt listed to fight the infection shown on my culture results on my knee. Ive had multiple surgeries at Baxter and all have been fantastic except this office. Avoid this place like the plague! The office manager Lisa is also is a joke, not believing a me as patient and siding with Heather stating she did not treat me wrong! These people need to be fired! I can see why the nurse behaves this way because the office manager is the root of the problem. Its sad when all youre trying to do is get fixed and you have people treating you unkindly! The Doctor seemed ok, but he was so short and quick..all about moving you out the door and not spending time with you to address your concerns. Go somewhere else, trust me!
Oct 5th, 2023

I agree about being on time and having to wait over an hour. He only spent 10 minutes with me and then decided I needed a bone graft. When I was about to ask a question he walks out of the room. Not a happy camper.
May 10th, 2023

Worst bed side manner I have seen in any dr office I have ever been in staff is rude and snippy and the time it takes them to get ppl In to be seen is ridiculous 2 hours we sat in the waiting room defiantly will never be using them again
May 4th, 2023

When in cause of broken hip that I didn't know I had. Because was on same side that I had broken my ankle so was off on it a total of ten weeks. Had my recliner flip over on me. And left hip started hurt. Then was lots of CT scans done. But doctors had a bone scan done of my whole body and found out I had bone cancer as well. Wouldn't of found that out so early if wasn't for there full scans.
Apr 30th, 2023

Mar 12th, 2023