Utility Billing Services

Jasmine Taylor _{on Google}

Jan 11th, 2024

Do better

Tanya Ray _{on Google}

Dec 21st, 2023

They suck period worst customer service, worse billing company i have had a very high water bill i feel like they are charging me more and paying someone else's bill with the xtra money also I have never in 6 years even seen the water company come out to read the meter

Shajita Rios _{on Google}

Jun 10th, 2023

Christie was my customer rep today and she was very helpful, kind, patient and considerate. Excellent customer service!

Heather _{on Google}

Jun 6th, 2023

This utilities company is garage my apartment complex uses them for their residents and I will be speaking with the apartment manger today about this company and their practices. I have live in my apartment almost a year in June NEVER have I been late on a bill always sent a check. I get a letter yesterday stating delinquency for Mays billing being late which I know it was not. I sent a check dated and sent on 5/13 the bill was due 5/16 well I called the customer service number today by the way horrible I was hung up on the first time calling they are trying to say that they did not receive the check until 5/18 so now charging me $10 extra in a late fee. They are going by when the check was received and not when the check was post marked . I called they basically didn't care and said tough that the mail service was slow and did nothing. So I pay the extra $10 plus June rent today and instead of sending another check for this to happen again I use the app to pay they charge an extra $5 convince free for using the app so now I'm paying a late fee of $10 but also a $5 convince fee on top of my normal bill. This company is junk and a scam to squeeze any amount of extra money from the consumer that they can for their own profit.

M Traylor _{on Google}

Feb 21st, 2023

Excellent customer service over the. Very polite and pleasant customer service rep answered all questions efficiently. Good experience!