Firestone Complete Auto Care

Service is fast and friendly. Aaron explains things in a clear and concise way with just enough details to make me feel like I understand whats going on and not confuse me. I would highly recommend this location
Mar 30th, 2024

1 star because they did fix my cousins alignment. I'd give 0 if I could. These guys tried upselling a $200 wheel bearing, which is more than I priced one, that takes a maximum of 45 mins to replace, $800 plus the cost for a part. The bad thing is, im a mechanic. That wheel bearing had nothing wrong with it.
Mar 15th, 2024

They did a great job of taking care of the repairs needed and keeping us informed.
Mar 7th, 2024

This is the absolute worst Firestone Ive ever been to. The guy who works up front in the glasses and a mask is incompetent. They are not time efficient in any manner and lack communication skills like Ive never seen before. They messed up my truck a month ago and I brought it back for them still not to have fixed a damn thing. My personal favorite story is how I sat in the waiting room for 8 whole hours after being told they would get to and finish my truck that day. At 5pm I get told that they dont have the right part and I didnt get it back until the following week. I mean its just funny how ridiculous and what a pain in the butt this place is. I took my car somewhere else last week just to be told that Firestone is responsible for damage and that I should take it right back. Thats what I did and I still have a truck that doesnt work right. I wouldnt even trust this place with an oil change unless you can give up your car for 5 days and not be called once when its done. Go somewhere else.
Feb 24th, 2024

Refused to look at my vehicle because I didn't want to pay for a complete vehicle inspection when they could visibly see that I needed new cv axles and an alignment, along with new brakes/rotors. Service manager was rude about it when I said I didn't want to pay for the 'cvi' and told me I should just go somewhere else of I didn't want to pay that bc they can't visually inspect a vehicle. The local shop across the street visually inspected it for FREE, and then fixed the issues WITH NO PROBLEM. I knew better than to go there again. The last time I was there they left my radiator cap off after doing work and let me drive off, causing more issues that they refused to pay for.
Feb 18th, 2024