Arvest Bank

Ruben help me set up my account. It was fast easy and breezy. He made the process so simple for me and went out of his way to make sure we had an amazing experience. The manager Jeremy is very patient and kind. He also answered all of my questions and eased my anxiety I really cannot recommend this place enough.
Nov 6th, 2023

Reply 9-15-23 Not a chance. Done with Arvest. You stole $35 from me. I just found out today that Arvest had been taking out $5.00 every month from my savings account because I hadn't used it for some time. A total of $35 over 7 months. No text, email, call. I hadn't moved any money into the savings account for some time because most of my funds go to my 401k. So when I called Arvest today, I demanded that I get the $35 back. Cindy said that she couldn't make that decision and said she'd have to speak with the 'back office'. Of course she came back with "That was in the terms in the disclosure that you signed when opening your account." Of course it was... What harm is there in a digital account not being used???? She couldn't answer that of course. She actually told me that Arvest wasn't benefitting from the charges! Opened a new account with another bank minutes later. Goodbye Arvest....
Sep 28th, 2023

May 17th, 2023

I had an agreement with the father of my teenage child that while the child lived with me, I paid their cell phone bill. Total Wireless allowed me to set up my card for auto pay but when my child moved out, Total Wireless would not allow me to cancel the auto pay on my debit card without logging into the account (which is in my child's stepmother's name), resulting in 3 transactions that we did not approve. I opened a dispute with Arvest in October 2022, on October 31st they provided a provisional credit for the 3 transactions - 26.43, 26.43, 26.40 Due to an unresolved dispute that cost us 750.00 in 2022 where I paid a CPA via Venmo to do our taxes and when I got a copy of our return I noticed that she attempted to commit fraud by adding a friend as someone we paid for childcare with an address that doesn't exist for that person in order to get more earned income credit for her friend. Arvest decided we were not a victim of fraud and refused to give our money back, we closed our Arvest account in November 2022 We have filed the appropriate forms with the IRS for this fraud, its ridiculous that Arvest thinks that person should be allowed to keep our 750.00!! Venmo has been no help Anyways, back to this - we closed the account November 2022 and several months later we get paperwork saying that they approved the refund for 1 of the transactions but not the other two. I called to reopen the dispute, never got any other piece of mail about it so I don't think the person I spoke to even submitted it. This left us having to pay back 52.00 and some change. On April 6th 2023 I accidentally sent 500.00 via PayPal to this closed account, without realizing it, I sent another 200.00 to this closed account on the 8th. Arvest returned the 200.00 to the PayPal account on the 12th but held my 500.00 hostage and then told us, today, they are keeping 52.00 and some change from the 500.00 This is not okay.
Apr 27th, 2023

Dec 13th, 2022