Tucson, AZ Van Rental Agency

They allow men to live in storage units Every time I go to my paid for unit I get harnessed by a man who lives in his unit. Now he has a women with him. Disgusting plac ... more

Very helpful group of people! They will answer all your questions, get you setup for success! Thank you!!

BEWARE!!! This place is not secure at all. My unit was broken in and half my stuff was stolen. Management couldnt care less about what happened. On several instances I w ... more

Since I met Christine years ago, she has made me feel at home and I just knew our needs would be met. She and her entire staff have bent over backwards to make a car pur ... more

Install aside, I was told time and time again that the install would take 2-3 hours max, at hour 4 we called multiple times to get a status and received no response, afte ... more

Always have what size truck I need and im in and out in less than 20 minutes very curtious and knowledgeable staff thanks guys keep up the excellent customer service

I've used Penske many times. This was the first time I used thus location. This was the first time the charges were double the estimate, and I didn't receive a statement ... more

(Translated by Google) POS service, get rect (Original) POS service, get rekt

Rodent infestation in my unit, staff not reachable. Light not working. When I first rented this unit, pest control measures were visible and all over the property, and ma ... more

Bogus gate code to the storage facility. No one to help after hours. But they got your money and don't give AF. Bad business. Spend your money elsewhere.

Their truck was very clean, easy on fuel, very smooth on even the worst roads. The 75 mph governor was a saftey item I could of used without. The pick up (Indianapolis) a ... more

Hal Hal Hal! Amazing GM on site! Kudos to Hal and all staff on this location, Hal got the hitch installed on our X3. Great work

Great staff! Very helpful and accommodating team of employees! Thank you for moving all your trailers so we could get our 40 rig in for propane

Great customer service and the equipment was spectacular!

Good staff

Easy to work with, BUT they charged me $55 for fuel after I had topped to vehicle off before returning it. If I hadnt asked for a receipt I wouldnt have noticed. A custom ... more

AAA service, clean car

The backseat had vomit in the center seat and there were crushed Coors light beer cans under passenger seat.

Low tire pressure light on. This was a concern as we had planned a trip to Sedona .. a drive at high speeds and a long distance. Budget lady at Ina Road location in Tucs ... more

Worst place ever. They charge way 2 much. Idk why I went here I'm going to stay renting at enterprise. Way better prices and vehicles.

Car pick up was easy and efficient.

The process went smoothly. The business owner was very kind and considerate. Made sure the unit was clean and fluids in good shape. Went very well.

Easy to use website and great prices

I had a terrible experience with Budget. We received a car from the Airport Budget and it smelled terrible but we were on a time crunch so we had to take it. The next mor ... more

Don't waste your time with this place the employee that works there doesn't do his job and customer service will lie to you over the phone about your reservation. Absolut ... more

Got charged extra for blankets that werent in there.. trying to resolve with my bank..Big Issue.. Hopefully the onwer can reach out to me and discuss so I can get credit ... more

Ill change my stars after i hear back from Budget about this. this company should have an after hours key drop. There are several secure drop boxes that are state of the ... more

It did not happen. I waited at the store for an hour and a half and was told they could not get to it and wanted to reschedule. I told them no.

Very helpful staff got me what I needed to be able to tow the vehicle to where it needed to go. Tow truck would have been at least $300...I U-Hauled it for $60...Great op ... more

Customer service is horrible. The man named AB was incompetent and refused to give me back my cash deposit claiming I wasn't owed one even though I had my receipt from Mi ... more

Reasonable customer service but the bill came back at close to double what was expected. Still investigating that problem.

Customer service is horrible. The man named AB was incompetent and refused to give me back my cash deposit claiming I wasn't owed one even though I had my receipt from Mi ... more

Highly recommend!!! The team took amazing care of us our whole trip and we had a VIP first class experience all the way. Professional, timely. Gorgeous and impeccable veh ... more

Great place to lose an hour ... Just so many nic naks and friendly faces are great prices definitely a sweet little gem, if you need to get anyone a special gift this is ... more

I showed up to acquire my rental and the app told me no equipment had been assigned. The store was closed and the owner did not answer the phone. I lost an hour on the p ... more

Brought my F-150 here. They installed a new starter motor. Yes, automotive repairs done here. Friendly kind owner.

Great place

Nothing. I was so insenced by the attitude and lack of respect and professionalism of your staff that I sought service elsewhere. I will never do business with UHAUL agai ... more

This location has closed permanently. New one across the street at the Bear Canyon Mail Depot

It was a smooth transaction.

More of a Tire & Wheel Shop than a U-Haul dealer. Obviously, this is only something they have on the side, but not much selection of Trucks/Trailers available when I vis ... more

Nate was super helpful getting us set up with our U-haul. He made the experience fun and easy. Really great service:)

If you want to support a local business this family is awesome. Only cost me about $30 bucks to drive to Desert Industries and back to drop the vehicle off. I will be usi ... more

Ive used this U-Haul place a number of times, and the team here is so great and professional. A big thank you to Jaron for the seamless rental return.

Friendly office lady, offered Veteran's discount,

I like this place great service and fear prices