Metro by T-Mobile

Store representative was very friendly and helpful. He made sure we left with everything we were looking for. Great customer service speedy help. Go with Ray he will make sure you leave a satisfied customer!
Mar 24th, 2024

Had the best experience went in at the last minute and Ray stayed helping us transfer and get everything in order for our new phones!!
Mar 5th, 2024

I recently filed a claim on my phone. I got the phone after paying a $20 deductible. It was not activated. I tried calling customer service but because it was not activated I could not receive the one time pin and of course they can't send it to my email. They tell to take it to a store which I did yesterday 03/04/2024. It was activated but she told me there is a $28.33 device change fee. I told her it should be covered by the insurance claim. She tells me to call customer service which I did this morning on 03/05/2024. But my service had already been suspended. I was on the phone for about 40 minutes trying to get that removed they said I had to take it to the store were it was activated. So now I have my phone Bill on top of that fee. Because the metro store I went is out of my way. And I am on the bus
Mar 4th, 2024

Love this location! Fast and friendly service from the Reps!
Feb 16th, 2024

The service here was adequate. I got done what I needed to get done. The staff didn't seem happy to have to take care of me. No greetings, no thank you for coming, how can I help you etc. Doesn't make me feel like my business is appreciated.
Jan 30th, 2024