T-Mobile Authorized Retailer

Thank you very much Jaime for your help! Very good manager.
Apr 5th, 2024

All T-Mobile stores are not created equal and this one is Tucson's best. I started the process to switch carriers at this location, but my previous carrier wouldn't unlock my phone for 24 hours so I planned to come back later. The next day I was doing errands on the other side of town and went into a different T-Mobile. Big mistake- they told me that the $800 credit to cover most of my remaining phone bill with my previous carrier wasn't possible. I drove back to Broadway to sort it out. Friends, it was VERY much possible, as I am now spending the $800 that Jaime and his team helped me get. From the moment you walk in this store is so friendly, so helpful, and they really will help you get every deal you can possibly get and never make you feel like they are going out of your way. This is your store! Don't go anywhere else.
Apr 2nd, 2024

Jaime was awesome! After debating for a while to switch companies after 5 years Jaime really reminded me as to why I've sticked around for this long:) On top of listening he was really empathetic and a lot of people lack that quality, Jaime does not. Thank you for the best experience this far:)
Mar 27th, 2024

Jaime was great
Mar 21st, 2024

Super nice forgot his name, skinny white guy with glasses. He didnt charge me and helped figure out why my data wasnt working. New sim and still the same number. Im content.
Mar 19th, 2024