Farmers Insurance - Sadaf Aftab

A Gold Star Glass JOHNSON&HAMILTON _{on Google}

Mar 22nd, 2024

I have been using Sadaf for years and I am very impressed by her, and the staffs patience and professionalism when it comes to my questions along with all my Insurance needs. They go out of their way to always help with my needs. Very happy with her and highly recommend her services.

Timothy Osborne _{on Google}

Feb 27th, 2024

Would not recommend this agent. Lacks communication and terrible customer service/support. I sent a request to cancel a policy and sadaf confirmed receipt. Then we get a renewal notice and it was never cancelled. Then as we tried following up would not respond to emails or correspondence. After following up through another avenue with corporate it turns out our cancellation was never processed. Mistakes happens as it seems our cancellation wasn't processed even though it was confirmed however, it could've been as simple as just saying that instead of not responding and forcing us to go through other avenues for support.
The last place you'd want poor communication and service is insurance - thankfully, ours was just for cancelling a policy and not an accident.

Dave Capco _{on Google}

Feb 15th, 2024

After 38 years at ASU I retired as a Professor. I have written many hundreds of letters of recommendation in that time, but I want to be brief here so that this is easily readable. Sadaf Aftab is an outstanding insurance agent. A straight-forward example of this is how much money she saved me in my annual insurance payments while retaining the same level of coverage as on my previous Farmers Insurances. As an ASU employee I was entitled to payroll deduction for my auto insurance and cost savings based on the Group policy for ASU for my Farmers Auto Insurance. Separately my homeowners insurance was also from Farmers Insurance and I interacted separately with these two Farmers programs. I retired in late in 2022, and in 2023 I went to Sadaf to handle both of my Farmers Insurance Accounts. She has saved me significantly more than one thousand dollars per year on the combined cost of the Farmers Auto and Home Insurances.
In addition to the above, Sadaf is very thorough, answered my questions rapidly, and in detail, including any follow-up questions I had.
I am very happy to have selected Sadaf Aftab as my Farmers Insurance Agent.
David Capco

krazykrout17 _{on Google}

Jul 18th, 2023

Great service and very helpful