Hours

Friday:
8:00 AM - 6:30 PM
Saturday:
8:30 AM - 3:30 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.0 - (86 reviews)
35
7
3
4
37
Read Our 86 Reviews

Chamber Rating

Verified Member
3.0 - (86 reviews)
35
7
3
4
37
  • Ricky Rolle

    Heres my 2 centsa seller printed a label at the store, affixed the label to package, took picture of said package and receipt and dropped the the outgoing bin. A week goes by and still has not been scanned. All Of a sudden the package has a new tracking number and it priority usps. Still no movement on the OG package. Package arrives 3 days later and looks like it was ran over, bothe end of box ripped up. I fear the worst. Much to my surprise, whats inside but the original bubble mailer with bubble wrap around it. Take it out and the tape on back of mailer was ripped open and my contents missing. Reported to the seller, usps and according to seller, the owner has her 2 boys working there and could be one of them. Only one of them has access to print labels. So I told the seller I want total value of the item stolen gave her until today to make good on the item stolen by her employee or I will file a formal report of theft. Mail theft is federal and as owner of establishment, she should be very concerned. The emails and reports are already filled out and ready to hit send. Maam you have until your store closes to get me my money or I hit send
    Apr 2nd, 2024

  • Jaci Winsand

    Gentleman helped even though the store just closed. Was very nice!!!
    Mar 30th, 2024

  • bianca accardi

    Took her time to make sure my items came out correctly. Especially because my service I needed required patience and quick thinking. Thank you so much Nesha!!!!
    Mar 18th, 2024

  • Karyn Young

    Price
    Mar 13th, 2024

  • Donald Hilgart

    It's a great place if you're returning Amazon prime products.
    Feb 22nd, 2024

Read Our 86 Reviews

About
The UPS Store

The UPS Store #5550 in Surprise offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nwc Litchfield And Waddell.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (623) 975-3888.


Q Where is The UPS Store located?

A The UPS Store is located at 13954 W Waddel Rd, Ste 103, Surprise, Arizona 85379


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/az/surprise/13954-w-waddel-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Friday: 8:00 AM - 6:30 PM
Saturday: 8:30 AM - 3:30 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:30 PM
Thursday: 8:00 AM - 6:00 PM


Q How is The UPS Store rated?

A The UPS Store has a 3.0 Star Rating from 86 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 86 Reviews )
35
7
3
4
37
Write a Review

Ricky Rolle on Google

image Heres my 2 centsa seller printed a label at the store, affixed the label to package, took picture of said package and receipt and dropped the the outgoing bin. A week goes by and still has not been scanned. All
Of a sudden the package has a new tracking number and it priority usps. Still no movement on the OG package. Package arrives 3 days later and looks like it was ran over, bothe end of box ripped up. I fear the worst. Much to my surprise, whats inside but the original bubble mailer with bubble wrap around it. Take it out and the tape on back of mailer was ripped open and my contents missing. Reported to the seller, usps and according to seller, the owner has her 2 boys working there and could be one of them. Only one of them has access to print labels. So I told the seller I want total value of the item stolen gave her until today to make good on the item stolen by her employee or I will file a formal report of theft. Mail theft is federal and as owner of establishment, she should be very concerned. The emails and reports are already filled out and ready to hit send. Maam you have until your store closes to get me my money or I hit send

Business Response on Google Mar 31st, 2024
Hello Ricky Rolle I am very curious as to what has happen. I am the franchise owner of this location. Do you mind reaching out to me at 623-975-3888. I am sorry something like this taken place. I want to clarify this location so we make assist in resolving this issue. Thank you

Jaci Winsand on Google

image Gentleman helped even though the store just closed. Was very nice!!!

Business Response on Google Apr 3rd, 2024
Greetings Jaci Winsand, thank you for your positive feedback. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. We look forward to helping you out again.

bianca accardi on Google

image Took her time to make sure my items came out correctly. Especially because my service I needed required patience and quick thinking.
Thank you so much Nesha!!!!

Business Response on Google Mar 13th, 2024
Thanks for the review, Bianca Accardi! Nesha is the best and we'll be sure to share your kind feedback.

Karyn Young on Google

image Price

Business Response on Google Mar 18th, 2024
Thank you for the review, Karyn Young! Much appreciation from everyone here at The UPS Store.

Donald Hilgart on Google

image It's a great place if you're returning Amazon prime products.

Business Response on Google Feb 21st, 2024
Hi Donald Hilgart, thank you for your review. It pleased us you had a positive experience with our service. At The UPS Store, we strive to provide the best service possible. Please let us know if there is anything else we can do to improve your experience.

Load More Reviews

Overall Rating

Overall Rating
( 86 Reviews )
35
7
3
4
37

Write a Review

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