Magic Touch Carpet Repair And Cleaning

Posted from my Yelp: It has been my responsibility to coordinate with maintenance, painters, cleaners and Magic Touch Carpet Repair since my real estate management company failed to comply with their own move in agreement but permitted me to schedule with said people. At first the communication seemed ideal and like they were adamant about completing the job in a timely fashion. I have text multiple times asking when they're coming to clean and I receive vague answers. Whoever is texting me makes it seem like this job is a burden. As of now, there is still no word as to when they'll arrive. I hope when they do come they do a high quality job because this may be in the "busiest time of the year" for them but this situation wasn't my fault in the first place. I just want to unpack my belongings and be settled. I've been living out of boxes and bins for three months knowing I couldn't lift anything with my surgeries. I was so excited to move to this rental and make it my home but it really has been a stressful transition. I am recovering from back to back surgeries so it takes me a lot longer to do anything. I'm tired of sleeping on my couch because I don't want to set up my furniture and carpet not get cleaned well. I would like them to clean all the carpets appropriately so I can final settle in, please. Thank you. I will update as the process proceeds. Update 7:30pm same day: The older owner, Mark is not great at communicating, however his son, Ryan is. Ryan called me a little while ago and said he would be here tomorrow to get the carpets cleaned. Thank you!! Ill update as it goes. 11/18 update: It is 11am and Ryan was right on time. He went over everything he would do, troubleshot the best place for water hook up, and did a walk through with me. Hes cleaning now and I cant wait to see (and smell) the results! Ryan is very kind and great communication skills! Definitely recommend working with Ryan! Thank you! Ill update it once it dries!
Nov 26th, 2023

Carpet stretched and looks like new. Ryan was professional and so helpful. He got the job done quickly, but also thoroughly. I will definitely use this company again.
Jul 21st, 2023

Very professional, very experienced, very prompt I was very pleased with their work and I absolutely recommend them
Apr 23rd, 2023

Carpet Streching Service: General carpet cleaning
Jan 28th, 2023

Top notch family owned company. They performed some stretching and carpet repairs and did a great job!
Oct 30th, 2022