R & L Embroidery & Patches

Dec 17th, 2023

I was scared to bring a jacket here for embroidery because of their reviews BUT I decided to support a small business owner and I couldnt be happier .. they got it done a day earlier then expected and it looks amazing! Thank you I will be back for sure
Dec 12th, 2023

get me clothes embroidered all the time great place amazing staff
Nov 17th, 2023

Honestly best place ever
Nov 3rd, 2023

I took my embroidery machine in to be cleaned and serviced... it had and error message that kept coming up that the thread was broken (but was not) , he said he serviced it and should be fine but got it home and error came up again, looked inside bobbin area and I was floored with the dirt that was still in there, (had not been cleaned) I was charged $179 but had no cleaning and no service!! Richard swore he would make it right and agreed to bring it to my house so I may show him what's happening, he said he would call on Saturday to set up a time for our meeting on Sunday but no call, tried several times to call but won't answer the phone. Here it is Sunday (no Richard and won't answer phone). I'll put in a complaint to BBB. Looks like I won't be finishing this quilt gift for Christmas!!!!! Sick to tears Linda
Dec 5th, 2023