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      Elements Massage

      ( 256 Reviews )

      Elements Massage
      Save $40 on monthly massages at Elements Massage
      Yext Power Listing.
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      Hours

      Thursday:
      9:00 AM - 9:00 PM
      Friday:
      9:00 AM - 9:00 PM
      Saturday:
      9:00 AM - 9:00 PM
      Sunday:
      9:00 AM - 9:00 PM
      Monday:
      9:00 AM - 9:00 PM
      Tuesday:
      9:00 AM - 9:00 PM
      Wednesday:
      9:00 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.6 - (256 reviews)
      209
      21
      4
      4
      18
      Read Our 256 Reviews

      Chamber Rating

      Verified Member
      4.6 - (256 reviews)
      209
      21
      4
      4
      18
      › ‹
      • mis west


        Apr 5th, 2024

      • Alicia Kohler

        Oddly unprofessional for the price. I had signed up for a membership, paying $79 a month for an hour credit. I had signed up before the 15th of the month, and they pushed me to come in right away, so I was charged before my membership even technically started which was unclear to me. But it was fine. Massage was okay but I was going to keep coming back to find someone I liked. I had apparently written down my next appointment incorrectly, which I admit was my fault. Mind you, Ive never once gotten any sort of confirmation call, email, or text, which is very strange to me. Every other massage Ive had at these chains has given me SOME sort of confirmation. I got a call saying I had missed my appointment and Id be charged a $60 cancelation fee. I asked if they could just pull my credit to cover the fee. They said because its a 90 minute massage, my credit wont cover it. How does $80 not cover a $60 fee. So Ive now paid well over $200 for one 90 minute massage. They dont let you cancel over the phone, but Ill definitely be canceling.
        Apr 4th, 2024

      • Alexa Shomo

        Odette is amazing! She always targets problem areas for me and is friendly and professional. 10/10 recommend!
        Mar 26th, 2024

      • Julie Kabrud

        This review is specifically for Brennan as he is incredibly talented and gifted. I have ankylosing spondylitis and Crohns, therefore deal with chronic inflammation, chronic pain & very frequent debilitating flareups. No medication has ever worked the miracles that he has. His deep tissue massages have become part of my pain management routine which I wouldnt trade for the world! Some of the front desk staff could use a little polishing in the hospitality/customer service department tbh ;) People are spending a pretty penny for such services; professionalism and a smile goes a long way.
        Mar 23rd, 2024

      • Yvonne Washington

        Thank you for excellent service
        Mar 16th, 2024

      Read Our 256 Reviews

      About
      Elements Massage

      The Elements Way is our difference. At Elements Massage Phoenix Camelback, we only do massage. It's therapeutic, handcrafted, and personalized. Our expert certified therapists are focused on delivering a massage that is responsive to the individual needs of our clients- simply, it is a better massage.

      Contact Info

      Services

      • Deep Tissue Massage
      • Aromaritual Therapy
      • Hot Stone Massage
      • Himalayan Salt Stone Massage
      • Prenatal Massage
      • Swedish Massage
      • Sports Massage
      • Online Appintments
      • Online Classes

      Vidoes

      Images

      Questions & Answers

      Q What is the phone number for Elements Massage?

      A The phone number for Elements Massage is: (480) 877-1094.

      Q Where is Elements Massage located?

      A Elements Massage is located at 1949 E Camelback Rd, Suite 142, Phoenix, Arizona 85016

      Q What is the internet address for Elements Massage?

      A The website (URL) for Elements Massage is: https://elementsmassage.com/phoenix-camelback?utm_medium=yext&utm_source=extnet&y_source=1_MTU1OTg5NjctNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q What days are Elements Massage open?

      A Elements Massage is open:
      Thursday: 9:00 AM - 9:00 PM
      Friday: 9:00 AM - 9:00 PM
      Saturday: 9:00 AM - 9:00 PM
      Sunday: 9:00 AM - 9:00 PM
      Monday: 9:00 AM - 9:00 PM
      Tuesday: 9:00 AM - 9:00 PM
      Wednesday: 9:00 AM - 9:00 PM

      Q How is Elements Massage rated?

      A Elements Massage has a 4.6 Star Rating from 256 reviewers.

      Hours

      Thursday:
      9:00 AM - 9:00 PM
      Friday:
      9:00 AM - 9:00 PM
      Saturday:
      9:00 AM - 9:00 PM
      Sunday:
      9:00 AM - 9:00 PM
      Monday:
      9:00 AM - 9:00 PM
      Tuesday:
      9:00 AM - 9:00 PM
      Wednesday:
      9:00 AM - 9:00 PM

      Ratings and Reviews
      Elements Massage

      Overall Rating

      Overall Rating
      ( 256 Reviews )
      209
      21
      4
      4
      18
      Write a Review

      mis west on Google

      image

      Business Response on Google Apr 7th, 2024
      Thank you!

      Alicia Kohler on Google

      image Oddly unprofessional for the price. I had signed up for a membership, paying $79 a month for an hour credit. I had signed up before the 15th of the month, and they pushed me to come in right away, so I was charged before my membership even technically started which was unclear to me. But it was fine. Massage was okay but I was going to keep coming back to find someone I liked.
      I had apparently written down my next appointment incorrectly, which I admit was my fault. Mind you, Ive never once gotten any sort of confirmation call, email, or text, which is very strange to me. Every other massage Ive had at these chains has given me SOME sort of confirmation.
      I got a call saying I had missed my appointment and Id be charged a $60 cancelation fee. I asked if they could just pull my credit to cover the fee. They said because its a 90 minute massage, my credit wont cover it. How does $80 not cover a $60 fee. So Ive now paid well over $200 for one 90 minute massage. They dont let you cancel over the phone, but Ill definitely be canceling.

      Business Response on Google Apr 7th, 2024
      Dear Alicia,Thank you for sharing your feedback regarding your recent experience with us. We value all feedback as it helps us improve our services and better serve our members.We apologize for any confusion regarding the initiation of your membership and any lack of clarity in our communication. We strive to ensure that our members are fully informed about their memberships and the scheduling process, and we regret if this was not the case for you.Regarding the missed appointment and the subsequent cancellation fee, we understand your frustration. Please allow us to clarify that the reason we were unable to use your hour credit to cover the fee was because your credit was for a 60-minute session, while the missed appointment was for a 90-minute session. As such, the credit did not fully cover the cost of the missed session, resulting in the application of the late cancellation fee. If you had a 90-minute credit available, we would have gladly used it to cover the session.We acknowledge your concerns about the absence of confirmation calls, emails, or texts for appointments. We will review our communication procedures to ensure that all members receive the necessary reminders and confirmations for their appointments moving forward.We truly value your membership and the opportunity to serve you. If you have any further questions or would like to discuss this matter further, please do not hesitate to reach out to us directly. We hope to have the opportunity to address your concerns and regain your trust in our services.Warm regards,Elements Massage Phoenix Camelback

      Alexa Shomo on Google

      image Odette is amazing! She always targets problem areas for me and is friendly and professional. 10/10 recommend!

      Business Response on Google Mar 28th, 2024
      Wonderful! Thank you so much for the great comments and review!

      Julie Kabrud on Google

      image This review is specifically for Brennan as he is incredibly talented and gifted. I have ankylosing spondylitis and Crohns, therefore deal with chronic inflammation, chronic pain & very frequent debilitating flareups. No medication has ever worked the miracles that he has. His deep tissue massages have become part of my pain management routine which I wouldnt trade for the world! Some of the front desk staff could use a little polishing in the hospitality/customer service department tbh ;) People are spending a pretty penny for such services; professionalism and a smile goes a long way.

      Business Response on Google Mar 23rd, 2024
      Thank you for all your comments and we will pass this along! Thank you also for the 5-star review. :)

      Yvonne Washington on Google

      image Thank you for excellent service

      Business Response on Google Mar 17th, 2024
      Thank you for your business and nice review!
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      Overall Rating

      Overall Rating
      ( 256 Reviews )
      209
      21
      4
      4
      18

      Write a Review

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