Special Ops Clean Team
![Special Ops Clean Team](/show_image.php?zc=2&w=250&src=https://sy-media-store.s3-us-west-2.amazonaws.com/ab194ac2148c423e9a5a9dd90ec512de/59c670a3536b937ec7910f7619ee3304/09361b0b-c7f4-44fc-84d9-98c7c0470ee8.png)
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20635 N Cave Creek Rd
Phoenix, AZ 85024 - (602) 765-0086
- Website
Hours
Chamber Rating
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Luke Stevenson
Aug 30th, 2022 -
Barbara Hopkins
Nov 11th, 2023 -
Donovan Swanson
Feb 5th, 2023 -
Tanisha Brown
Oct 16th, 2022 -
Natalie
Aug 22nd, 2021
About
Special Ops Clean Team
Everyday life can take its toll on your home, and it can be challenging to keep up with cleaning. Leave your next residential cleaning project to the experts at Special Ops Clean Team. Our experienced team is skilled in a wide array of cleaning methods for everything from carpets to blinds. Our team can assist if you need a one-time cleaning or ongoing services. Contact us today to schedule an appointment!
Questions & Answers
Q What is the phone number for Special Ops Clean Team?
A The phone number for Special Ops Clean Team is: (602) 765-0086.
Q Where is Special Ops Clean Team located?
A Special Ops Clean Team is located at 20635 N Cave Creek Rd, Phoenix, AZ 85024
Q What is the internet address for Special Ops Clean Team?
A The website (URL) for Special Ops Clean Team is: https://www.specialopscleanteam.com/
Q What days are Special Ops Clean Team open?
A Special Ops Clean Team is open:
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Q How is Special Ops Clean Team rated?
A Special Ops Clean Team has a 4.1 Star Rating from 15 reviewers.
Hours
Ratings and Reviews
Special Ops Clean Team
Overall Rating
Overall Rating
( 15 Reviews )![](/images/review-avatar-4.jpg)
Luke Stevenson on Google
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Barbara Hopkins on Google
Some things were well done, cleaning-wise. Not deep cleaning, however. This was to include moving the refrigerator and cleaning behind it. I had a plumber come today for an unrelated fix, and when he moved the fridge - well, I'm attaching that great
cleaning job that was done. Needless to say, I will not use them again nor refer any of my friends to them. Service: Deep clean
![](/images/review-avatar-3.jpg)
Donovan Swanson on Google
I am selling my house and reached out to this company to have them do a move-out cleaning service. My house is 1500sqft, 3 bed, 2 bath and was completely vacant. I provided this information to the company and they quoted the job would require 3 cleaners, and take about 3 hours for an estimated cost of $450. I agreed to the quoted price and scheduled the cleaning. When the team arrived, they had an additional cleaner with them, which I was not made aware of prior to their arrival. I didn't think this was a big deal and assumed the job would take less time. My house was by no means what you would consider a "dirty house." It was recently renovated, and basically needed floors vacuumed, windows cleaned, surfaces wiped down, and bathrooms cleaned. Somehow, even with 4 people, it took them over 5 hours to clean the 1500sqft house and they charged me over $1000! For that price, I would have expected a top to bottom cleaning (which is what they said they would do), but they left all walls, baseboards, vents, inner cabinets, and the garage untouched. They also ruined the finish on our toilet seat with whatever cleaning products they used, and left grey residue on our kitchen counters from what I'm assuming were their dirty rags. My wife and I went back to the house after the team "cleaned" it to finish wiping down the missed surfaces. We simply used Clorox wipes and a duster to achieve what the "professionals" could not.
I reached out to the company afterward and let them know the situation. They offered me a $100 refund (bringing my cost to $916, still more than double what I was quoted). I explained that this was inadequate and requested an additional $300 refund ($616 total cost to me, still $166 more than the $450 quoted). The manager told me they would speak to the owner of the company about the matter. However, it's now been two weeks and they have still not given me a response. It's very difficult to get ahold of them, and when I do get through, they beat around the bush and offer excuses.
I will update this review If I hear back from them, but at this point, it seems like a lost cause.
Update: since posting this review, they have refunded the additional $300 I requested. Service: Moving-related cleaning
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Tanisha Brown on Google
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Natalie on Google
Overall Rating
Overall Rating
( 15 Reviews )Write a Review
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