HomeTowne Studios Phoenix - Black Canyon Highway
-
11211 N Black Cyn Hwy
Phoenix, AZ 85029 - 602-635-1786
Chamber Rating
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NV Alan
Apr 8th, 2024 -
Cynthia Stewart
My friend and I got into town early but they said we had to wait until 3 Our room was apparently never cleaned. The floor was dirty, you can tell no one even swept and mopped, there was a glob of hair on the floor in the kitchen, there were roaches crowding in the shower walls and ceiling. I picked up the phone to use it and the base part where the receiver goes had roach poop and a smashed dead roach on it, they didnt change the bottom sheet, my friend had to walk up to the office and ask for a clean one, we didnt have any face towels. I personally complained and written down what was wrong with the room, we got no apology, no one never contacted us, no compensation, they havent said anything. I would not recommend this hotel to anyone!
Apr 6th, 2024 -
Maria (Lupe)
booked this hotel thru expedia, let me tell you, it was a big huge mistake, $160.00 a night...TOTALLY not worth even a dolar, rooms , they showed us 3 because of the condition the first room was in, they are from dirty to they should be condemned. Bugs lots of bugs, and the smell, totally discusting, it was so not worth the money and time, the doors don't even locked properly, the bathroom is filthy, when I complained I was told there was no manager on duty and they would call him, never got a response, had to stay because otherwise I would loose the $ for the room so chose the one that looked a little better, but still did not use the shower for it was not that clean, . I called corporate to get a cancelation and refund was told no sorry only manager can do that, never heard from him at all. Rooms: Nasty , dirty, run down, smelly has bugs, Safety: Not safe!!! Doors don't lock properly,
Apr 5th, 2024 -
B. A.
Apr 3rd, 2024 -
Curtis Leonard
Mar 27th, 2024
Contact Info
- 602-635-1786
- (602) 870-0942
Questions & Answers
Q What is the phone number for HomeTowne Studios Phoenix - Black Canyon Highway?
A The phone number for HomeTowne Studios Phoenix - Black Canyon Highway is: 602-635-1786.
Q Where is HomeTowne Studios Phoenix - Black Canyon Highway located?
A HomeTowne Studios Phoenix - Black Canyon Highway is located at 11211 N Black Cyn Hwy, Phoenix, AZ 85029
Q What is the internet address for HomeTowne Studios Phoenix - Black Canyon Highway?
A The website (URL) for HomeTowne Studios Phoenix - Black Canyon Highway is: https://www.redroof.com/extendedstay/hometownestudios/property/AZ/Phoenix/HTS1059?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_HTS1059
Q How is HomeTowne Studios Phoenix - Black Canyon Highway rated?
A HomeTowne Studios Phoenix - Black Canyon Highway has a 2.7 Star Rating from 603 reviewers.
Ratings and Reviews
HomeTowne Studios Phoenix - Black Canyon Highway
Overall Rating
Overall Rating
( 603 Reviews )NV Alan on Google
Cynthia Stewart on Google
My friend and I got into town early but they said we had to wait until 3 Our room was apparently never cleaned. The floor was dirty, you can tell no one even swept and mopped, there was a glob of hair on the floor in the kitchen, there were roaches crowding in the shower walls and ceiling. I picked up the phone to use it and the base part where the receiver goes had roach poop and a smashed dead roach on it, they didnt change the bottom sheet, my friend had to walk up to the office and ask for a clean one, we didnt have any face towels. I personally complained and written down what was wrong with the room, we got no apology, no one never contacted us, no compensation, they havent said anything. I would not recommend this hotel to anyone!
Maria (Lupe) on Google
booked this hotel thru expedia, let me tell you, it was a big huge mistake, $160.00 a night...TOTALLY not worth even a dolar, rooms , they showed us 3 because of the condition the first room was in, they are from dirty to they should be condemned. Bugs lots of bugs, and the smell, totally discusting, it was so not worth the money and time, the doors don't even locked properly, the bathroom is filthy, when I complained I was told there was no manager on duty and they would call him, never got a response, had to stay because otherwise I would loose the $ for the room so chose the one that looked a little better, but still did not use the shower for it was not that clean, . I called corporate to get a cancelation and refund was told no sorry only manager can do that, never heard from him at all.
Rooms: Nasty , dirty, run down, smelly has bugs,
Safety: Not safe!!! Doors don't lock properly,
B. A. on Google
Curtis Leonard on Google
Overall Rating
Overall Rating
( 603 Reviews )Write a Review
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