The Palazzo

My mother has been living at the Palazzo for 5 years; first in independent living, and now assisted living. Her, and our experience has been absolutely wonderful, from touring, choosing and help moving into an apt with Olga and Vicky, to the ongoing support from Alysha, and the whole staff who goes above and beyond to help my mother day in and day out. A highlight of the Palazzo is the amazing property along with the entertainment and activities they have to offer, which is a major contributor to the quality of life for all the residents.
Dec 28th, 2023

I only did a delivery to this place but the halls smelled like urine SO BAD I could barley breathe!! my father died because of negligence at a different assisted-living facility so when I see places clearly showing neglect, it makes me sick!! Theres absolutely no reason for your hallways to be smelling like urine so bad my nostrils feel like theyre on fire! What is wrong with you people?! Would you wanna sit in soiled diapers?! I highly doubt it ! Im giving three stars because I dont actually have anyone living at the facility.
Dec 16th, 2023

I love the people at The Palazzo!
Nov 29th, 2023

I am keeping my review strictly to the independent living/assisted and NOT the skilled nursing. That would have a very different review. My father moved into an independent living apartment in August, and after a serious medical issue, and a 2 1/2 weeks day in the skilled nursing, he required higher level of care and is now under the Assisted living. After our experience at Palazzos skilled nursing floor, I was skeptical. I am pleasantly happy to report a very positive experience. My dad had a recent fall and was attended to quickly. Response time to his pendant give me added comfort as I return back to the East. All the caregivers have been nice and special kudos go to Dorothy, Melissa, and Luz who have been available every time I have needed them and have taken seriously every question I have asked, with the utmost of patience, because there have been many!
Nov 27th, 2023

Nov 26th, 2023