Portola South Mountain

Don't bother trying to make an appointment on line and then taking time to go view. I did just that, my appointment was at 10 got to the door and see a sign saying we'll be back shortly, ok; I was thinking someone may have been showing a property, no. I was pulling off and the young lady gets out of her car walking to the office slowly, so I decided to leave, maybe she was having a bad moment. Decided to go back later only this time I see a sign saying " Sorry for the inconvenience " the office has closed early today. Really!?!?!
Feb 20th, 2023

No maintenance service; a small request took 10-15 days to fix with no follow-up. Leasing staff was changed two months ago, but they blame all issues on the previous administration. This facility requires more professional and responsive staff.
Sep 12th, 2022

Dont bother moving here my dad who is 74 years old Vietnam war veteran who did two tours has been living here for over 5 years has nothing but bad experiences since last management changed his ac had broken for over 5 days they told him 200 would be deducted they never did he gets scorpions in his apartment and recently his ceiling fan fell on him hurt his neck and back manager didnt really seem to care if a place you live doesnt care your safety was in danger then you shouldnt waste your time living here. Writing this because my dad doesnt know how to make a review but he has me so save your time find somewhere else
Sep 6th, 2022

Do not even bother trying to rent from this place. I paid the application fee, was approved, and was never sent a lease. I was supposed to move across the country and thank god I realized I was being scammed before I left. I haven't received a single email back in a month in regards to the apartment or why I was never sent a lease. This place is ran by a bunch of scammers.
Jul 24th, 2022

You can do better, amateurish management changes every few months ranging from rude to incompetent. Landscaping crew comes at 7:30am on weekends to wake you up with 2 stroke equipment, pool is never open, and the management refuses to hire someone to maintenance it, they just neglect it until it turns green, then shock it leaving it closed for weeks at a time. Zero security, parties thrown by and for people who dont live here, management refuses to address these issues and when asked about them give rude, unprofessional responses. Rent was raised to $1500/month recently. Never lived at a worse run property in my life
Apr 19th, 2022