Serafina Apartment Homes

I recently moved in, the front leasing isabel was the nicest person from the tour to helping me with the application. Such a sweet girl and had a lot of questions ans she was so kind answering and always reaches out to check on me.
Sep 28th, 2021

My first impression was horrible. I walked in for tour a did not receive one. The leasing consultant was rude an uninviting.
Sep 2nd, 2021

I stay here with my gf have been for about two years. Off to a good start but they have recently made some changes in staff and things are really frustrating. The newest girl in the office seems annoyed and confrontational any time I call to speak with the office manager, and has told us she would check into things that are malfunctioning like our printer and spa, and she unenthusiastically sais "ill look into it..." but ofcourse, never actually does. Tired of the childishness. It is almost 1400 a month here and we deserve better. We also do not appreciate how no one answers the phone. It just rings to voicemail monday through friday. What is going on guys?? Do you just not care at ALL anymore?
Jul 13th, 2021

This complex is great! Great location and amazing management, Isabel is always ready to answer any question and to solve any issue that may happen.
May 13th, 2021

Run away as fast as you can! This is the worst apartment complex you can ever live in! Hot water goes out for a day or more every other week. When you go to bed at night, you don't even know if you will be able to shower the next day. In addition, the office staff is terrible to deal with. When you move out, they try to get more money out of you and when you try to confront them to have them fix their billing issues, they will not return calls or address it it. Run, Run!!
Apr 16th, 2021