Hours

Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM

Chamber Rating

Verified Member
4.1 - (22 reviews)
16
0
2
0
4
Read Our 22 Reviews

Chamber Rating

Verified Member
4.1 - (22 reviews)
16
0
2
0
4
  • Heather Grayson

    Carmen, Joe, and Herson are wonderful. Always nice, always asks if everything is good in my apartment. They definitely go above and beyond and I really appreciate them.
    Dec 6th, 2023

  • Raj Abdullah


    Jul 21st, 2023

  • Charlie Scott

    We have been residents at Novella at Arcadia for a year now, wanted to give a shout out to the management for how well they maintain the facilities. This is truly a luxury experience. As part of our renewal process, they offered us a house cleaning, which we accepted. Their folks came in and did a fantastic job, five stars! Good place to be!
    May 13th, 2023

  • Irina Wolf

    The community is great overall. Management company changed 2-3 times in the past 2 years. The management company now is Mark Taylor and aren't doing a great job: poor communication and ownership of the issues. As a resident, you have to baby sit and hand hold them to do their maintenance job. Very difficult to get a hold of by phone. There is no single point of contact, you will be passed on to different people to talk to. Our main shower has not been working since December (we are in June now). Management has failed to fix it and is still dragging to solve the issue (that we are paying for)
    Jul 29th, 2022

  • Josh Fry

    Just moved In a couple days ago. A couple minor issues needed fixed but Jonah with maintenance Took care of them all within a day. Nice small, quiet community.
    Sep 12th, 2021

Read Our 22 Reviews

About
Novella Arcadia

Your desert paradise is here - welcome to Novella at Arcadia. Located in Phoenix, Arizona, in Arcadia, you'll discover a luxury retreat packed with features and amenities that inspire. The ideal location puts you close to Biltmore, outdoor parks, and top-rated restaurants. Find more to enjoy every day with extra perks like a resort-inspired swimming pool, outdoor fire pit, and community barbecue area. Come home to comfort, with a private patio to take in the scenic Sonoran views and lushly landscaped community.

Contact Info

Languages

  • English

Questions & Answers

Q What is the phone number for Novella Arcadia?

A The phone number for Novella Arcadia is: (623) 526-4880.


Q Where is Novella Arcadia located?

A Novella Arcadia is located at 4402 North 36th St, Phoenix, Arizona 85018


Q What is the internet address for Novella Arcadia?

A The website (URL) for Novella Arcadia is: https://www.novellaatarcadia.com/


Q What days are Novella Arcadia open?

A Novella Arcadia is open:
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM


Q How is Novella Arcadia rated?

A Novella Arcadia has a 4.1 Star Rating from 22 reviewers.

Hours

Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM

Ratings and Reviews
Novella Arcadia

Overall Rating

Overall Rating
( 22 Reviews )
16
0
2
0
4
Write a Review

Heather Grayson on Google

image Carmen, Joe, and Herson are wonderful. Always nice, always asks if everything is good in my apartment. They definitely go above and beyond and I really appreciate them.

Business Response on Google Dec 30th, 2023
Thank you for sharing your experience at Novella at Arcadia by Mark-Taylor, Heather! We appreciate you taking the time to highlight Carmen, Joe, and Herson's service! We are happy to hear that they've been so helpful throughout your stay. If there's anything we can do to make your experience even better moving forward, do not hesitate to get in touch.

Raj Abdullah on Google

image

Business Response on Google Jul 16th, 2023
Thanks so much for the review of Novella at Arcadia by Mark-Taylor, Raj! Your five-star feedback means the world to us, but your continued residency is all the thanks we need. We hope to have you as a happy resident for years to come!

Charlie Scott on Google

image We have been residents at Novella at Arcadia for a year now, wanted to give a shout out to the management for how well they maintain the facilities. This is truly a luxury experience. As part of our renewal process, they offered us a house cleaning, which we accepted. Their folks came in and did a fantastic job, five stars! Good place to be!

Business Response on Google May 3rd, 2023
Hi, Charlie. Thank you for taking the time to write such a wonderful review of Novella at Arcadia by Mark-Taylor! We are thrilled to hear that your experience with us has exceeded your expectations and that our management has been able to maintain the facilities to your satisfaction. We look forward to continuing to provide the best in apartment living for many years to come.

Irina Wolf on Google

image The community is great overall. Management company changed 2-3 times in the past 2 years. The management company now is Mark Taylor and aren't doing a great job: poor communication and ownership of the issues. As a resident, you have to baby sit and hand hold them to do their maintenance job. Very difficult to get a hold of by phone. There is no single point of contact, you will be passed on to different people to talk to. Our main shower has not been working since December (we are in June now). Management has failed to fix it and is still dragging to solve the issue (that we are paying for)

Business Response on Google Feb 3rd, 2023
Irina, we appreciate your willingness to share your feedback with us and are happy to hear you are pleased with the community.Mark-Taylor prioritizes providing residents with an exceptional living experience complemented by our signature 5-star standard of service. Our dedicated maintenance team works to ensure all work orders are attended to in a timely manner. In the event that you are unable to reach the community management team by phone or email right away, we encourage you to visit the office in person so they may better service your immediate needs. We strive to make improvements every day at Novella at Arcadia. We welcome the opportunity to further discuss these matters so we may continue to improve your resident experience. Thank you for your valued residency.

Josh Fry on Google

image Just moved In a couple days ago. A couple minor issues needed fixed but Jonah with maintenance Took care of them all within a day. Nice small, quiet community.

Business Response on Google Aug 29th, 2021
Josh, welcome to the Novella at Arcadia by Mark-Taylor community! We are delighted that Jonah from our maintenance team has been so helpful throughout your stay. We never get tired about hearing members of our elite service who go above and beyond for our residents. Have a great weekend!

Load More Reviews

Overall Rating

Overall Rating
( 22 Reviews )
16
0
2
0
4

Write a Review

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