Legacy Retirement Residence of Mesa

My mother is a resident in assisted living facilities at Legacy. There are not enough superlatives to describe the professionalism and kindness shown to my mother as a resident. I consistently visited Mom at varying times, and always observed a friendly, caring environment created by the entire staff. The care givers taking care of my mom's complete hygiene needs is second-to-none. The administrative staff is highly interactive with the residents with shout outs to Chelsea and Teri. It is clear they care about all of the residents' needs and well-being. Thank you all for your help and caring.
Mar 6th, 2024

Legacy of Mesa is an exceptional community. I am a Nurse with an agency that frequently visits this community. Every staff member from the front desk, dining room, caregivers, housekeepers, maintenance, and med techs truly care about their residents and families. I have seen first hand the compassion and empathy from caregivers Rocio, Rachel, Emily, Kelly, and Ashely give to their residents. The management team, Lin, Chelsea, Juliana, Myra, and Terri are fantastic and go above and beyond to ensure their residents receive the highest quality care they can receive. No staff member hesitates to advocate for their residents and families in need. It is a family. I am truly honored to work with this community.
Jan 27th, 2024

Since the first day I walked into this building everyone was so nice and helpful. From the receptionist greeting you with a smile, and showing you where to go. I work for another company, and its been an honor working together with the staff remembers at Legacy. I am in the building often and every day I see how much they care for their residents and work hard to provide exceptional care for their residents. The residents look happy every time Im there, and they have a great crowd for activities, and they really engage with the residents. Chelsie, Terri, and Julianna are amazing to work with. They are very involved in the residents needs, care, and advocate for them. The med techs and caregivers are great also, they are very passionate and care for the residents, and you can tell by the care they provide to them on a daily basis. This a great building!
Mar 3rd, 2024

MEMORY CARE UNIT REVIEW If you have a loved one who has dementia or Alzheimers and has NO behavioral issues I think this place would be okay. They have a lot of activities and the staff seems nice for the most part. But they have absolutely no clue how to handle residents with Sundowners or behavioral issues. We got calls almost every night from the staff begging us to get our loved one to take her meds, to calm her down and go to bed, etc. and when they couldnt get them to calm down or get ahold of us they just shipped them off to the ER. They have no idea how to redirect or handle tougher residents or dementia patients. We ended up moving to another facility and she has been fine with no issues since because the staff at the new facility knows how to handle dementia residents who arent just vegetables. Read some of the other critical reviews and you will see similar experiences. Do NOT bring your loved one here if they have Lewy Body Dementia or have any Sundowners, irritability, aggression, etc.
Nov 3rd, 2023

My father is the primary caregiver for my mother, who can only move her neck and arm. He had a stroke and could no longer care for her. Our family called many institutions and brought in two placement agents. All in all, we estimate we contacted somewhere between 40 and 50 places. Legacy was the ONLY assisted living facility that considered my parents. They were the ONLY assisted living facility willing to make accommodations for my parents' unique needs, whether getting my mother into bed using a lift or finding a way to ensure she would be properly fed. The place is lovely. Kind of like an old lodge. It has a theater room and a cafeteria that the residents praised. They have top-notch events for the residents, too, and even got the state's Attorney General to come and speak. Terri, the nurse who assessed my father, was a delight. And I can't speak highly enough of Rose, the marketing director. She was kind, responsive, and flexible. But most admirably, she pushed for my parents when no one else would, looking for ways to make it work. I can't tell you how much that meant to us. We were quickly dismissed at other institutions as too complex of a case, but Rose went and met with Legacy's Executive Director, Lin, and they decided they'd keep exploring how to make it work and ultimately concluded that they could make it work. For the time being, my parents are staying at a group home that they happened to find. And I'm still writing this review because of the kindness Legacy showed to my family. When I told Legacy that my parents wouldn't be moving in immediately, they were enthusiastic that my parents found a situation that could work for them. There were no hard feelings at all. Truly, truly recommend them for other families in a difficult spot.
Aug 18th, 2023