Brookdale North Mesa

Overall we are very happy here. Its not home, but most of the staff does their best in making it feel like it is for my mother and all the residents here. The staff is happy and positive here at N Brookdale, they do a good job at trying to plan different activities for the residents which I love and they take good care of their laundry unlike other places we've been where it gets ruined, lost, stolen. The food is good, its spotless clean, rooms are good size, she also has made many friends here. We love everyone who works here, they make it what it is
Nov 5th, 2023

Oct 9th, 2023

Like most assisted living facilities, they can't keep staff. The memory care unit is definitely understaffed and it shows in the attentiveness to each resident, mostly whom are in wheelchairs and need consistent attention to their hygiene. I don't know if they are underpaid (most likely) but they are definitely overworked as there is persistent staff shortage and turnover. I would not put a loved one here (memory care specifically) if they were bedridden or if you are not available to check in on their well-being several times a week. On the plus side, everyone is very nice and the place is kept clean. I think they are trying their best but you can't run a successful business if you can't keep your employees.
Jul 29th, 2023

Feb 21st, 2022

Sep 30th, 2021