Verizon

Mar 9th, 2024

Easy in and out, thank you!!
Feb 15th, 2024

Feb 12th, 2024

Heavenly is the best at her job very informative and will do what it takes to help you
Feb 7th, 2024

Austin was amazing, very professional, and extremely patient the other night. He sat on the phone for well over 2 hrs, and two customer service reps later, when they were still refusing to bypass a puk code and unlock my compromised phone, he decided to try something outside of the box, so I didn't have to drive to Phoenix or Vegas and thank god it worked. Which was awesome, because my phone was unlocked, we all learned something new, and he also made it very clear to Verizon reps on phone that it would obviously have been a huge inconvenience for me to have to drive 4hrs to have phone unlocked when they could've just bypassed it. I had shown him my ID I had my tablet showing that the phone was mine, I just couldn't get into phone nor could I get into email to get codes that were being sent, because the person responsible for this whole mess had compromised everything. At the end of my visit, I had a working phone that couldn't be hacked to that extent again and I can't wait for my new phone to arrive and new tablet at a hell of a discount and my bill will even be cheaper. Austin is there to make sure customers are happy and receive every perk with great advice and exceptional, professional customer service. Thanks Austin I hope they promote you with a nice big raise.
Feb 4th, 2024