Chase Bank

Lizbeth Godiva _{on Google}

Mar 9th, 2024

After they are now with Capitol One Bank. I will be leaving after being with them for over 15 years!!!! Beware of this new merger!!! It was horrible only having one branch locally & the ATM never working??!! I knew something was up. Ill be switching banks ASAP!!!!

Mark Hay _{on Google}

Jan 31st, 2024

It's Chase Bank, before that it was Bank 1 and before that it was Valley National Bank, so it's got a long history of being extremely difficult to work with.
No matter how impressive the real estate footprint is, Chase Bank always seems to be to have lame customer service and stuck on stupid down to an institutional art form.
No matter the time of the day or the length of the line, the front counter is ALWAYS understaffed by the rudest and most obnoxious staff devoid of understanding what real customer service is, on the other hand they clearly understand and consistently excel at lip service which is truly the only service they freely offer at any Chase branch.
Every transaction, no matter how simple is seemingly always a battle, it's as if Chase prides themselves by being on a war footing with anyone and everyone.
Why anyone would put up with this systemic abuse is simply beyond me.
Sadly this is not a business that l would ever recommend employing or even visiting.

Joann Kotera _{on Google}

Aug 3rd, 2023

Friendly atmosphere and people.

G D _{on Google}

Jun 26th, 2023

Lots of people available to help.

missmiss 56 _{on Google}

Apr 29th, 2023

Horrible!!! Teller would not cash my check! It was from my mortgage company was told I could deposit. If I wanted to do that I would have done it from my app at home! I am disabled have cancer on oxygen and went to green Valley to get my passport. I waited for days to get the extra energy to do these 2 errands. My oxygen was running low, so I went to the drive through. The Teller was beyond rude and refused to cash my check! My check was stamped on the back endorsement cancelled because I didn't deposit it!!! I put in a formal complaint, but got nowhere and was told I have to get my mortgage company to reissue my check!
Was treated like some kind of criminal!
I have excellent credit and regular deposits with no overdrafts history.