Valley of the Sun Pediatrics

If I could give this place zero stars I would. At our first newborn visit, the poor medical assistant was also working the front desk, which lead to us waiting for almost an hour in the waiting room, which was absolutely filthy. So filthy that we didnt even want to sit down. Against my better judgement, today I called to make an appointment because my 9 day old baby caught a cold, and they made me an appointment at 4:30. I packed up my sick baby and drove to the office. When I arrived the door was locked and the phone went straight to voicemail. 4:30 on Friday afternoon! This is the worst care I ever seen. Do not trust your sweet baby in the care of these people.
Mar 30th, 2024

Dr. Hineman was lovely to chat with. She gave me great advice on how to handle my child's scrape on his lip. She was very nice and attentive.
Mar 28th, 2024

We are new to the office and so far five stars!!! Thanks Ladies!!!
Feb 25th, 2024

They are super friendly and patient with my daughter. Also took the time to talk directly to her on in language she can understand she's only 2 but smart. So glad I switched providers to here.
Feb 19th, 2024

The Eugie Avenue office waiting area is visibly dirty. Please regularly clean the walls. A pediatric office should be very clean and it was so dirty I didn't want to touch anything. The staff (especially the receptionist) could be more friendly. Last of all, the nurse practitioner I saw was coughing around my baby. If the staff is sick, I don't think they should work around kids and infants until they are completely better. In this office, I would be more concerned that my healthy kids would get sick if I took them there. On a happier note, I have gone to the Peoria location once and I am much happier with the staff and cleanliness of their office. I hope they continue the good work!
Dec 29th, 2023