Heywood Community Management

What company opens at 10am then closes for lunch at 12-1? What a joke
Feb 25th, 2024

Communication is nonexistent. Ive been contacted multiple times about a vague HOA violation and have reached out via phone and email asking for clarification for MONTHS so I can fix, I have never gotten an answer or response. Now theyre trying to charge me for it. I will not be paying.
Feb 8th, 2024

Horrible customer service experience. I have tried contacting support multiple days at different times and I keep getting a voicemail that they are not available. I have even emailed their support email and no response. I have been charged double payments for the HOA fee and I have never been able to contact the finance department. I have had to go straight to my bank to solve the issue and that is when I finally get a response from Heywood saying they want to charge me a fee for the return payment. The Heywood app is also beyond useless.
Dec 21st, 2023

COMPANY IS A SCAM. SEND ME LETTERS ALL THE TIME ABOUT MY GRASS NOT BEING GREEN ENOUGH AND THE PROPERTY THEY MANAGE AT CORONADO RANCH LOOKS LIKE TRASH.. SO MUCH MONEY BEING SPENT AS A RENTER TOWARDS HOA AND I HAVE NO SAY SO IN WHAT HAPPENS WITH THE LETTERS. AT LEAST OPEN UP THE CORONADO PAGE BACK UP FOR THE PEOPLE WHO ARE PAYING OR DISMISS MY FEES EVERY MONTH..
Dec 13th, 2023

Im surprised this management company has been given 3.8 stars. They shouldnt even get one star. These people have their own agenda and have no regard for the homeowners. They stick together and believe each others lies. The attorneys Heywood uses has an F rating and arent even registered with the BBB. The companies they use for the properties are just as bad as they are. They say the communities are beautiful and great, however there are sinking pools and hot tubs. The county even came out and closed the pools due to bird feces everywhere and pool gates that didnt lock. Im pretty sure everyone involved is getting kickbacks. HORRIBLE HORRIBLE PEOPLE!!!!!!
Oct 3rd, 2023