Walmart Auto Care Centers

AVOID THIS AUTO CENTER I had my van towed to this Walmart after we got a flat. The manager, Cesar wouldnt allow the tow-truck driver to leave the keys without me (the owner) there. The tow-truck driver had never heard of this policy and the two men got into a cussing match and made a scene. I came in later, dropped off the keys, no problem. Hours later, I come to pick up my van and the manager, Cesar, scolds me about how the tow-truck driver was, making a scene. Excuse me? I wasnt the one cussing Cesar out, yet I got scolded for the tow truck drivers actions. Funny enough, Cesar created a scene with me when I told him I wouldnt be coming back to this Walmart. The staff seriously need a training seminar on soft skills and people skills.
Mar 8th, 2024

Mar 4th, 2024

Feb 13th, 2024

Jan 22nd, 2024

Well... Broke off the screws on my wife's air cleaner.. told me to go to AutoZone to replace the screws???? Now they said my splash cover over the oil filter is missing.. This has been the only Walmart that has been changing my oil... So the previous technician didn't put it back on but of course they take no responsibility said it must have fallen off..... It's not a part that can just fall off I guess the old saying you get what you pay for.... Technician that took my order has no social skills and was far from friendly. AND the dept manager hides his office and seemed bothered when I ask him to check me out... great customer service.. NOT! Said they washed the windows.. topped off the fluids.. but they didn't... And they filled my window washer fluid reservoir with plain water..... All fluids were low I had to go buy my own..... I sure hope they put the right oil and filter that I paid for in it! Why does it have to be this way at Walmart they're always so sketchy.. Again the old saying is you get what you pay for.. I guess I can do it myself least I know it's been correctly.
Oct 2nd, 2023