SANCTUARY LANDSCAPE

AJ Weber _{on Google}

Sep 23rd, 2023

I worked with CJ initially to design landscape in conjunction with Presidential Pools. That experience was good, but then CJ left. When it came time to do the actual work, it was a nightmare!! Never showed up when they said they would. When they did show up, they left unfinished work and never returned without calling and calling. They constantly used excuses for everything including not getting back to us, 3 months after pool is done, we are still waiting for punch list items to be done. Now our pavers are lifting and shifting because they never finished topping it with sand, Irrigation system was not put in properly and caused most of our plants to die. They say theyll take care of it, but I guess well see. They caused delays with our pool construction. They did a nice job on bbq island and firepit but painted it some off the wall color. We had to repaint. I will obviously be using a different landscaper for our front yard. Paid way too much money to have to spend so much of my time trying to contact them and get them to do what they had promised! At this point, I do not recommend!!! Service: Landscape design construction

Andrew Ball _{on Google}

Jul 26th, 2023

Kerri called and we are trying to work through the schedule Services: Walkway landscaping, Landscape design construction

Mesann Huynh _{on Google}

Apr 2nd, 2023

Sanctuary company was referred to us by Presidential Pools. We had a better experience with Sanctuary than we did with Presidential Pools. It was a big job combining together with our pool so the job took longer but Im giving Sanctuary a 5 star rating only because of the customer service I have received from Kerri. She has been very professional and responsive. She got all of our concerns addressed. Communication is key when working with a contractor. I like to be kept on the loop of things. Kerri got us on the schedule right away and when things were wrong the owner personally came out to see too. Overall experience, sanctuary did a great job designing our outdoor space. Services: Landscape design construction, Backyard landscaping

Ruben Sanchez _{on Google}

Feb 19th, 2023

CJ was our Project Manager and he was awesome from day 1. Very professional and always responded in a timely manner. We told him the few things we had in mind and he took care of the rest. We couldnt be happier with the way it turned out! All while staying well within our budget as well. It was truly a refreshing experience working with CJ and Sanctuary Landscape. Thank you for everything! Services: Concrete masonry, Landscape design construction, Custom landscape design, Landscape architecture services

Alexander Smith _{on Google}

Mar 2nd, 2023

If you want your post-pool installation landscaping done right, on time, and with great communication, this is certainly NOT the company for you! Where to even begin with this poor excuse for a company. I am beyond furious with the lack of professionalism from Sanctuary. They have been subcontracted through Presidential Pools (who took 11 months to complete a pool promised in < 2 months), and now that the final payment has been submitted, nobody will answer. Ive been left with turf installed in my back yard with my newly completed pool for WEEKS now with no response from management aside from youll get on the schedule or Ill get back to you by end of day with zero follow-through. This entire process has been a disaster, and this company has been the cherry on top. Stay far away from this company. There are plenty of businesses that can and will do better in Gilbert. Services: Landscape design construction, Patio design, Artificial turf installation, Garden landscaping, Driveway or walkway paving, Backyard landscaping