Barro's Pizza Corporate Office

Today my wife and I and her parents went out for lunch at Barros Pizza in Case Grande. We ordered two medium pizza and beverages. The ticket said our order would be ready in 30 minutes. A woman came by and asked if we ordered mini pizzas and 3 of answered no, medium pizzas. After waiting 45 minutes my wife goes to inquire where our food was. Oh its ready and its brought out. Both were barely warm and I took them back to the counter, expecting them to apologize and make new pizzas. The same woman said she would warm them up. Pizzas come back out, NO HOTTER THAN when brought out to begin with. And I was told she said medium pizzas and I said no you said minis and three of us said no, medium pizzas. We asked for a refund and ate elsewhere. We enjoy Barros and have eaten twice at this location. Were very disappointed with us being blamed for their screw up when we told the lady no, medium pizzas when she clearly said minis. And then not offered fresh, hot pizzas but warmed up pizzas. Will rethink eating at the Promenade Barros next time. Four disappointed customers left there today.
Mar 7th, 2024

Very disappointed. Received a gift card. Tried to order for delivery, as I am disabled. Was told a gift card, along with my charge card to pay for the full order was not accepted. They do not accept gift cards for delivery orders.
Feb 29th, 2024

My wife and I just love Barro's Pizza. We just wish there was one in midtown Tucson.
Oct 16th, 2023

The pricing is deceptive and the staff are rude and condescending. The mgr. in Anthem is a real smarta..! Never again after 14 years of going there.
Sep 10th, 2023

This is the corporate office do not go here for delicious Pizza!!!!!
Dec 6th, 2022