GameStop

Wilford Redsteer _{on Google}

Feb 10th, 2024

Awesome

Cole Beck _{on Google}

Feb 7th, 2024

I was at the GameStop across town attempting to trade in an old device for store credit on a new console. The GameStop located in the mall was very nice and respectful in telling me that they were unable to appraise my devise due to their computer not working. They were very busy, but a nice man still found the time to help me. I was then recommended to head over to the other side of town. I even called the other GameStop to confirm their ability to trade in my current device. I get to this GameStop, and it is dead inside, yet there are three employees standing around doing absolutely nothing. The man who did try to help me reset my I Phone, then after 1-2 tries with a spotty cord was done. He said I needed to go to another location, yet he was the one who erased the phone and would not even give it any effort when another location was able to do it in five minutes. I was able to then get it traded in at another location. If you need to go to a GameStop save yourself some time and just go to the mall location.

Alexandra Di Mashe _{on Google}

Nov 29th, 2023

The customer service here is always terrible. I tried to tell the cashier that I should have a $5 monthly pro reward and asked why it wasnt showing up. He proceeded use my points to redeem a coupon instead of looking into the missing pro reward without my permission. I was purposely saving my points and he wasted them. He redeemed not one, but two coupons for $3 and $1. The system would only let me use one so now I have a worthless $1 coupon on my account I dont plan to use.