Farmers Insurance - Dan Hakes

Karyn & Tom Fox - Spangler _{on Google}

Jan 12th, 2024

Terrible experience. We changed our policy to Dan Hakes based in part on these positive reviews. I am now shifting out. For 3 reasons: 1) I inquired about using our homeowners insurance to cover a property loss, which i leanrnrd was not beneficial and would not be covered. This inquiry was apparently filed as a claim that in turn raised our deductible and premium--it was never a claim. 2) When our insurance premiums doubled, I called the office to inquire. This call prompted them to look into alternative options and then determine we may have some cheaper options. If Hakes is serving customers rather than capitalizing on us, wouldn't they have taken this initiative? 3) As a result, we terminated our policy with Hakes. An overlap in coverage of $31, which I missed in email led to Hakes sendinga claim to CCS collection services. I grew up in Flagstaff. This is a Flagstaff business. Why didn't they call me? Instead, I'm now dealing with collections. Going with Hakes, a community business, was a terrible decision and we are paying the real costs.

Echo Productions _{on Google}

Dec 2nd, 2023

Dan is great so far!

Meaghan Gruber _{on Google}

Nov 25th, 2023

Dan provided the best customer service I have ever experienced (above and beyond!!). He was friendly, very helpful, honest and it was clear he loves what he does and he wants his customers to get the best insurance deals for them and their family. I highly recommend Dan and his business to others and will continue to tell friends and family about them. Thank you again, Dan!

Gale & Glenda Hakes _{on Google}

Apr 7th, 2023

When I proposed exchanging & moving some of my Roth Accounts, Dan took the time to explain the value of each and what they'd been achieving so I'd understand what would happen if I did. He promptly completed the transactions and followed up on them until completed.