Big O Tires

Such good, honest, caring people work here. We've been customers for years! Best!
Apr 5th, 2024

Kyle is awesome!
Apr 5th, 2024

I have used Big O several times and agree their employees are nice. However, I took my Dodge Durango in on 12/15/23 I had 4 new tires I had purchased and wanted them to put them on and balance. I had had a flat, so one of my four centercaps to my rims was in my front seat. When I returned home I was going to put on my centercap and realized they had not put the other ones on and they were not in my car. I called the following week when they were open and the employee apologized and said come in and we will take care of you. Well its 4 months later and im still getting the run around about they are expensive and we are trying to find affordable ones. So today I call and he said they ordered them but the junk yard does not have any yet so I have to wait. I suggested ebay but he said they are not a vendor for Big O. When I complained about it being 4 months he actually said, well its not a detrimental part, its only cosmetic !!!! Unbelievable, and definitely unacceptable customer service. A huge dent made by someone else to your car is also cosmetic, but I dont suppose he would appreciate being told that about his vehicle if it was damaged when he took it in to have new tires put on.
Apr 5th, 2024

Have always had great service from Chris and Kyle. Been doing business with them for over 6 years and never disappointed! Awesome staff, very professional.
Apr 1st, 2024

Went there on Saturday to get air in 2 tires the guy at the desk said it will be a few minutes 1.5 hours later still setting and did not even acknowledge me they are only for the money no customer relations I will not go back
Mar 30th, 2024